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The room was cosy, the toilet was clean, big and private without being cagy. The staff said yes to every desire of ours, can't thank them enough. The breakfast was a pleasant surprise of deliciousness and variety. The view was breathtaking, lush greenery and the view of lake kivu from up top was awesome.

Loved the room and the restaurant and food was excellent

Really comfortable lodge at a stunning location: very lush and green gardens and beautiful view over lake Kivu, with the opportunity to swim. Our room was very comfi and had a great view of the lake. Great communicatuon with the reception, host made sure to call us in advance when we were going to arrive in the evening so that dinner could be prepared for us.

I recently had the pleasure of staying at Umutuzo Lodge, and I can confidently say it was an exceptional experience from start to finish. The lodge is nestled in a breathtaking location, offering stunning scenery that made every moment feel like a retreat into nature's beauty. The room was nothing short of amazing. It was impeccably clean, thoughtfully decorated, and incredibly comfortable. The attention to detail in the room's design made it a perfect blend of luxury and coziness. What truly set this stay apart was the exceptional staff. Every member of the team went above and beyond to ensure the stay was perfect. Their warmth, professionalism, and willingness to assist with any request made a significant difference and added a personal touch that I greatly appreciated. From the stunning scenery and beautifully appointed rooms to the outstanding service provided by the staff, everything exceeded my expectations. I highly recommend the lodge to anyone seeking a memorable and relaxing getaway.

Location is good. the environment was good in general.