Hotels in Kazakhstan

Amazing place with friendly staff! The room itself was clean and stylish, the bed huge and comfortable, and the bathroom very modern. We'll definitely stay here again if we happen to travel to the city in the future :)

The service from the staff was exceptional. They are very conscious of your needs and try their best to accommodate. Despite language barriers they still made efforts to understand and were very honest. You just need to be patient and have Google translate on. Room was stocked with a variety of teas, coffee, bottled water and a kettle. Also other amenities like an iron, washing machine and even slippers! Fridge was also big enough for us to store leftovers. Our room also had a couch, which made unwinding in the evening very easy. Room was super clean, the staff work very hard clearly to keep the place tidy. Biggest selling point is the rooms and the staff. The place seems to be run by some hard working ladies who are always available to help regardless of the hour.

I arrived late at 23:15, and was thrilled to find a new, stylish and efficiently managed hotel. I am very impressed indeed. The receptionist was outstanding and the entire hotel thoughtfully planned out. The budget capsule option is essentially a miniature room. For 5,00, considering the location, a 10 minute walk from the station and facilities provided is good value indeed. There is complimentary tea, coffee and water and a good sized kitchen with large refrigerators. The room is very small and perhaps too small for a large person, and contains outlets including a wireless charger. The door lock was very irritating to use, however, and the bedside table is the wrong size so you can hit your head or the corner during the night, but aside from this, everything was great, and I would recommend 110%.

The hotel is one of the best hotels I have ever stayed in. The service, the cleanliness, the rooms were very good. Also the staff were great and always helpful. A really nice lady called SANDIRA helped us to find our way round the city very quickly and gave us very good recommendations for shopping and restaurants. We used the limousine service for several hours and looked round the whole city. The value for money was fine. Thank you for a great stay!

Excelent location, clean, with very good service. Warm and friendly staff. In the room excellent heating system with confortable temperature. I recommend this hotel.

Spacious room with balcony, lot of space for luggage storage.

Staff particularly, standards of cleanliness, service, breakfast, and general ambience. Hospitality a string theme, the general manager particularly welcoming. Condition of the building, and facilities of the highest standard.

receptionists were so nice. the room was very clean and the bed very cozy.

Location Kind staff Good breakfast

People were so friendly. Delicious food. Nice Place