Hotels in Kazakhstan

Amazing place with friendly staff! The room itself was clean and stylish, the bed huge and comfortable, and the bathroom very modern. We'll definitely stay here again if we happen to travel to the city in the future :)

The location of the hotel is perfect, quiet and close to all interesting places. Very nice offers for all ages. A great Spa in the partner hotel in the harbour and a very tasty and big breakfast for every taste.

The hotel seems a little hidden at first, bit it's very modern and very well equipped. Even though I don't speak Russian, the two ladies in charge managed to communicate well with me and even catered to my extra wishes (such as storing my luggage after check-out). The room is super nice, even with tea and water provided. It was very clean and calm. I would definitely stay here again!

People were so friendly. Delicious food. Nice Place

I arrived late at 23:15, and was thrilled to find a new, stylish and efficiently managed hotel. I am very impressed indeed. The receptionist was outstanding and the entire hotel thoughtfully planned out. The budget capsule option is essentially a miniature room. For 5,00, considering the location, a 10 minute walk from the station and facilities provided is good value indeed. There is complimentary tea, coffee and water and a good sized kitchen with large refrigerators. The room is very small and perhaps too small for a large person, and contains outlets including a wireless charger. The door lock was very irritating to use, however, and the bedside table is the wrong size so you can hit your head or the corner during the night, but aside from this, everything was great, and I would recommend 110%.

The service from the staff was exceptional. They are very conscious of your needs and try their best to accommodate. Despite language barriers they still made efforts to understand and were very honest. You just need to be patient and have Google translate on. Room was stocked with a variety of teas, coffee, bottled water and a kettle. Also other amenities like an iron, washing machine and even slippers! Fridge was also big enough for us to store leftovers. Our room also had a couch, which made unwinding in the evening very easy. Room was super clean, the staff work very hard clearly to keep the place tidy. Biggest selling point is the rooms and the staff. The place seems to be run by some hard working ladies who are always available to help regardless of the hour.

Big rooms, nice toilet, all cleaned, excellent staff. Amazing food at the hotel restaurant

The staff at the St. Regis Astana is, without a doubt, in a league of their own. So very helpful and genuinely caring. We had requested a quiet room, they provided and I have rarely slept as well as I did. They had also customized the room with, among other things, a huge balloon with a map of all the places we had visited (based on information I had provided prior to arriving) which was a wonderful surprise. I had made a mistake in my booking (I booked a night too many) but staff made sure we weren’t charged for it. The food and service at breakfast is also extremely good and we usually didn’t feel like eating again for the rest of the day! We also enjoyed the service in the bar where we had excellent cocktails. We stayed in a suite, which was very large and tastefully decorated, with a comfortable sitting area and a large bathroom. The soft bed was wonderful after experiencing the hard beds in Uzbekistan and Kyrgyzstan. The temperature inside was comfortable, with quiet climate control. The property is located close to a park and an outside museum, with all the main attractions within 15 – 20 minutes of driving. Honestly, we would have liked to stay for many more nights and we would love to come back again.

It's a 5-star hotel experience. They offer free pick up from the airport, free tickets for the flying theater, and spa access. Very good breakfast too.

Staff was very helpful, met all my needs and beyond.

Good room and friendly staffs Balkon is so nice restaurant

A really relaxing and enjoyable place to stay in Kazakhstan. If you want to relax and nature-lover, this place is a perfect getaway! Plus the staff are very accommodating. They recommended us some cafe and place to hang.