Hotels in Kazakhstan

Amazing place with friendly staff! The room itself was clean and stylish, the bed huge and comfortable, and the bathroom very modern. We'll definitely stay here again if we happen to travel to the city in the future :)

Everything was great. The hotel is brand new and has very high level experience, including the lobby and the spacious room and a balcony. We enjoyed our stay very much. Having included the tickets for the exhibition was a huge plus considering the price. Breakfast had plenty of options to choose from. Highly recommend!

I arrived late at 23:15, and was thrilled to find a new, stylish and efficiently managed hotel. I am very impressed indeed. The receptionist was outstanding and the entire hotel thoughtfully planned out. The budget capsule option is essentially a miniature room. For 5,00, considering the location, a 10 minute walk from the station and facilities provided is good value indeed. There is complimentary tea, coffee and water and a good sized kitchen with large refrigerators. The room is very small and perhaps too small for a large person, and contains outlets including a wireless charger. The door lock was very irritating to use, however, and the bedside table is the wrong size so you can hit your head or the corner during the night, but aside from this, everything was great, and I would recommend 110%.

The service from the staff was exceptional. They are very conscious of your needs and try their best to accommodate. Despite language barriers they still made efforts to understand and were very honest. You just need to be patient and have Google translate on. Room was stocked with a variety of teas, coffee, bottled water and a kettle. Also other amenities like an iron, washing machine and even slippers! Fridge was also big enough for us to store leftovers. Our room also had a couch, which made unwinding in the evening very easy. Room was super clean, the staff work very hard clearly to keep the place tidy. Biggest selling point is the rooms and the staff. The place seems to be run by some hard working ladies who are always available to help regardless of the hour.

Great Hotel, Great Breakfast, Great Location. Great experience with the Flying Theatre.

The staff at the St. Regis Astana is, without a doubt, in a league of their own. So very helpful and genuinely caring. We had requested a quiet room, they provided and I have rarely slept as well as I did. They had also customized the room with, among other things, a huge balloon with a map of all the places we had visited (based on information I had provided prior to arriving) which was a wonderful surprise. I had made a mistake in my booking (I booked a night too many) but staff made sure we weren’t charged for it. The food and service at breakfast is also extremely good and we usually didn’t feel like eating again for the rest of the day! We also enjoyed the service in the bar where we had excellent cocktails. We stayed in a suite, which was very large and tastefully decorated, with a comfortable sitting area and a large bathroom. The soft bed was wonderful after experiencing the hard beds in Uzbekistan and Kyrgyzstan. The temperature inside was comfortable, with quiet climate control. The property is located close to a park and an outside museum, with all the main attractions within 15 – 20 minutes of driving. Honestly, we would have liked to stay for many more nights and we would love to come back again.

Good room and friendly staffs Balkon is so nice restaurant

Very good value for money, huge and nice rooms with plenty of accessories and very clean

Very good staff and the restaurant is great. Being a boutique hotel makes the rooms even more beautiful. The rooms and bathroom are very comfortable

Spacious room with balcony, lot of space for luggage storage.

Staff is excellent and polite. In general a quite good hotel.