Hotels in Saudi Arabia

Outstanding Customer Service and Professionalism! I recently had the pleasure of staying at this exceptional hotel and I must say, it exceeded all of my expectations. From the moment I arrived, I was greeted with warmth and professionalism that set the tone for the entire stay. The hotel itself is beautifully maintained, with luxurious amenities and comfortable accommodations that made me feel right at home. The attention to detail in every aspect of the hotel, from the elegant decor to the top-notch facilities, truly sets it apart. During my stay, I encountered a small issue, however, I was absolutely blown away by the incredible customer service and professionalism displayed by the staff and the general manager. They took immediate action to address the issue and went above and beyond to ensure that I had the best experience possible. Their dedication to customer satisfaction was truly outstanding and made a lasting impression on me. I cannot speak highly enough of the staff and the general manager, who were attentive, courteous, and genuinely committed to providing exceptional service. Their proactive approach to resolving the issue demonstrated their unwavering commitment to guest satisfaction. Special thanks to the Restaurant Manager Mohammed who look after us during breakfast. Thanks to their efforts, my stay at the hotel was nothing short of perfect, and I left with wonderful memories that will stay with me for a long time. I highly recommend this hotel to anyone looking for a truly exceptional experience, thanks to the outstanding customer service and professionalism of the staff and management. I will definitely be returning in the future.

Hotel is perfect place to explore Tabuk. Everything is easy to reach with taxi app. Im gratefull for all the hotel staff specially Mr Thaer. You helped my stay to be perfect. Many thanks to you all.

Location/ Customer Service

Our stay in the hotel was amazing. The staff at reception and in the restaurant were very welcoming and supportive, especially Elan. She provided all information about hotel and even upgraded our rooms to a suite. The suite was very clean, spacious with a big comfortable bed, big very clean bathroom with all amenities, soft bathrobes and slippers. We also had a nice tasty dinner at the hotel in the evening.

Excellent hotel, I've been to many different hotel I've never seen such a good customer services. Like this, they are extremely helpful, and the room is very clean, and luxury, this is definitely gonna be my option in Riyadh.

Amazing staff, spacious rooms and good food.

Modelled as a traditional Arab village, the ambiance was wonderful and really differentiated the hotel from most others. A very comfortable boutique hotel. The Spa was also great and the staff could not have been more welcoming.

Iron in the room + the breakfasts

Very friendly staff. Always happy to help. Clean and affordable. Good for long stays.

The service is very good, the gentleman at the front desk is very considerate