Hotels in Saudi Arabia

Outstanding Customer Service and Professionalism! I recently had the pleasure of staying at this exceptional hotel and I must say, it exceeded all of my expectations. From the moment I arrived, I was greeted with warmth and professionalism that set the tone for the entire stay. The hotel itself is beautifully maintained, with luxurious amenities and comfortable accommodations that made me feel right at home. The attention to detail in every aspect of the hotel, from the elegant decor to the top-notch facilities, truly sets it apart. During my stay, I encountered a small issue, however, I was absolutely blown away by the incredible customer service and professionalism displayed by the staff and the general manager. They took immediate action to address the issue and went above and beyond to ensure that I had the best experience possible. Their dedication to customer satisfaction was truly outstanding and made a lasting impression on me. I cannot speak highly enough of the staff and the general manager, who were attentive, courteous, and genuinely committed to providing exceptional service. Their proactive approach to resolving the issue demonstrated their unwavering commitment to guest satisfaction. Special thanks to the Restaurant Manager Mohammed who look after us during breakfast. Thanks to their efforts, my stay at the hotel was nothing short of perfect, and I left with wonderful memories that will stay with me for a long time. I highly recommend this hotel to anyone looking for a truly exceptional experience, thanks to the outstanding customer service and professionalism of the staff and management. I will definitely be returning in the future.

Nice place I like it, value for the money, Also the staff was amazing and thanks to Mr Taher for his kindness and hospitality.

The staff at the front desk were very friendly and helpful!

Excellent and spotless I'm going to be their regular customer

Location/ Customer Service

Absolutely everything about this place is 5 star. The staff are amazing and create a wonderful vibe and extremely helpful and caring. The food is fantastic and the setting is like paradise. A special thank you to Reagan for looking after us during our stay. To Javed and Kaoutar for setting up our amazing beach surprise. The management and staff at the beach club and the Japanese restaurant and the breakfast club for showing their exceptional service and making us feel at home and welcome. Everyone we met was so kind and that for me makes the stay even more memorable. The best 5 star resort I’ve ever stayed and it will take a lot of effort to compete with The St Regis. Thanks again and we will most definitely return ❤️

Excellent hotel, I've been to many different hotel I've never seen such a good customer services. Like this, they are extremely helpful, and the room is very clean, and luxury, this is definitely gonna be my option in Riyadh.

The Overall Environment & Easy Access To My Office

The staff at Banan were excellent. Mr Ibrahim went above and beyond to cater to our needs and was very attentive and friendly. I will definitely be booking again.

Such a great place with exceptional service