Serras Andorra
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Property highlights
- BreakfastFabulous breakfast
- ParkingPrivate parking, On-site parking, Valet parking, Parking garage
- ViewsBalcony, View, Mountain view
- WellnessSpa and wellness centre, Massage, Sauna, Fitness centre
- Free WiFiInternet services
Facilities
- Indoor swimming pool
- Private parking
- Spa and wellness centre
- Free WiFi
Reviews
Guests who stayed here loved:
Kavita
United Kingdom“Staff, Breakfast, Dinner The whole experience was amazing, we have decided to go back with our children. amazing place to take first time skiers, lovely family place.”
Yanni
Spain“The service is really good! The breakfast are delicious! The room is warm and pretty!”
Irina
Russia“Amazing location near Incles Valley, easy to rent an ebike and go cycling in the Valley. Hiking is also available.”
Gerard Spain“Excellent facilities, super friendly staff, great breakfast, super comfy rooms, spa well equipped”
Shonet Spain“We were on a family vacation, the rooms were great, big and clean, the staff of the hotel is very professional and helpful. The food in the restaurant was excellent and the...”
Gina
Ireland“Everything was gorgeous. The spa was amazing, the bed amazing. The room amazing. Staff were very friendly.”
Stephen Spain“Spacious and stylish hotel, extremely friendly and helpful staff made us feel very welcome. Out of season very relaxing but well located for walking etc plus spa...”
Jennifer United Kingdom“the staff were super friendly and helpful. The spa was really lovely”- Mdemettre
Netherlands“The staff were amazing, super friendly and super helpful - they did everything to make our stay as comfortable as possible. Also the shuttle service is awesome!” - Katy United Kingdom“Drivers always there/carried skis etc/jelly sweets in reception! / great ski locker room- really comfortable Great staff great slope views from outside with small slope...”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Serras Andorra is located in the Vall d’Incles region of Andorra with wonderful views of the Grandvalira mountains. The only hotel in Andorra with its own ski slopes reopens its doors, after a renovation process, by Serras Collection, to...
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Check-inFrom 15:00 to 23:30Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outFrom 01:00 to 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.GroupsWhen booking more than 7 rooms, different policies and additional supplements may apply.Accepted payment methods
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Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestFree 3 - 10 years Extra bed upon request€ 30 per child, per night 11 - 15 years Extra bed upon request€ 55 per child, per night 16+ years Extra bed upon request€ 95 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Children under 2 years old can stay for free in the room. All requests are subject to the room category. Meals or extra services required are not included and should be paid at the hotel.
Parking fees are EUR 25 per day, per car. We require advance booking. Please contact the property directly.
During the high season period from December 20, 2025 – January 6, 2026 we require 100% deposit prepayment in advance upon booking. From February 1, 2025 to March 1, 2025, we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation.
The New Years Eve Gala Dinner is mandatory for all guests staying on 31 December, prices are not included in the accommodation. Events team will contact you in order to pre-book.
When booking 7 rooms or more, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Serras Andorra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Plus Programme. It is committed to providing outstanding service and excellent value. It will pay us a higher commission if you make a booking.
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