Minimum Check-in Age: Guest must be at least 18 years old to check in.

Check-in Process: This is a self-check-in property. You may check in at our standard check-in time (4 PM onwards).

Late Check-in Surcharge: For check-ins after 21:00, an AED 150 surcharge applies and must be paid in advance. This is a mandatory requirement from building management that a GuestReady representative must be present at the time of check-in. Please share your arrival time with us in advance to avoid any delays.

ID Requirement: As per local regulations of DET and authorities, a copy of each guest’s passport must be submitted before arrival. We strongly recommend uploading these documents as soon as your booking is confirmed to ensure a smooth check-in.

No Smoking Policy: We have a strict zero-tolerance policy for smoking inside the property. If any signs of smoking are found (e.g., smoke smell, ashes, cigarette butts), a minimum fine of AED 1800 will apply.

Checkout & Penalty: Checkout is strictly at 11:00 AM. Any late checkout without prior approval will incur a penalty of AED 1800. Our team needs time to prepare the home for the next guest, ensuring a high standard of cleanliness and readiness. Please respect the checkout time to avoid disruptions for incoming guests.

Additional Services: Housekeeping services are available upon request for an additional fee during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform GuestReady - The Wandering Oasis in Town Square in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of AED 2,000 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.