You may cancel free of charge until 00:00 on the day of arrival. If you cancel after 00:00 on the day of arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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About this property
The Mercure Hotel Raphael Wien is located directly opposite the Raimund Theatre and just 450 metres from the Westbahnhof Train Station and the Mariahilfer Straße shopping street.
Cable TV, a seating area, and a bathroom with hairdryer are standard in all rooms. Free WiFi is available and private parking can be arranged at an extra charge.
Many shops and restaurants are close by. Vienna’s city centre can be reached by underground in just 10 minutes from Westbahnhof Station or Gumpendorfer Straße Underground Station, which is 350 metres away. Tram lines 6 and 18 are also within 350 metres.
MuseumsQuartier is 1.9 km from the hotel, while Schönbrunn Palace is 2.1 km from the property. The nearest airport is Vienna International Airport, 18 km from Mercure Hotel Raphael Wien.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Situated in the best rated area in Vienna, this hotel has an excellent location score of 8.7
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Top pick by families with children
Breakfast info
Continental, Vegetarian, Gluten-free, Buffet
Rooms with:
Quiet street view
Inner courtyard view
Parking available at the hotel
Availability
Prices converted to USD
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Please select one or more options you want to book
All available rooms
Limited supply in Vienna for your dates:
4 four-star hotels like this are already unavailable on our site
Guest reviews
Categories:
Staff
8.7
Facilities
7.9
Cleanliness
8.2
Comfort
8.2
Value for money
8.0
Location
8.7
Free WiFi
8.0
Select topics to read reviews:
Guests who stayed here loved
Mayank
India
“Convenient Location from Westbahmhof Wein
Simple Clean Rooms
For Internal Travel walkable distances for Tram Station & Metro Rail ( Reception desk was quite helpful in guiding us as well )”
Ieva
Lithuania
“Everything, good price and quality, very good breakfast, close to the center, very friendly stuff”
V
Vlad
Romania
“Very good compromise between location, transport access and price .”
Ertop
Turkey
“We thank them for agreeing to keep our luggage after check-out until our flight time.”
M
Martin
Czech Republic
“I was really suprised, i booked this hotel pretty late and in the end unfornutaly dont have time to go breakfest, room was really large and nice, if you looking for nice hotel, with nice peoples and with pretty well location for this price i think...”
A
Anand
Cyprus
“It was so well connected! The room was super clean and comfortable. The staff was helpful and made our stay very pleasant.”
Kateryna
Ukraine
“The hotel absolutely matched with my expectations, clean and spacious apartment fully equipped with everything you may need. The reception staff was helpful and friendly ))”
R
Rita
Hungary
“The location is close to the metro station and to the shopping market . The staff was friendly and helped us whenever we have any question about the city places and attractions . I stayed their with my son . Highly recommend it .”
Mahran
Qatar
“Perfect location . Close to west train station . Famous Shopping street
Nice staff / one receptionist/ MARK/ was so helpful and gentleman”
U
Uzma
Qatar
“Absolutely everything was exceptional. The staff were all so friendly and very helpful. Breakfast was great, plenty of choice. Location is brilliant as there are three different underground stations all within walking distance from the hotel as...”
Hotel surroundings
House rules
Mercure Hotel Raphael Wien takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
3 - 6 years
Extra bed upon request
Free
7 - 12 years
Extra bed upon request
€ 35 per child, per night
13 - 17 years
Extra bed upon request
€ 60 per child, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
BankcardCash
The fine print
Need-to-know information for guests at this property
Please note that the private parking spaces are limited and subject to availability on arrival.
During winter months (from October to March) the A/C is switched off in all guest rooms.
Planned road construction works between April and December 2025 (announced on 10.02.2025 by authorities) may cause road closures and limit access for cars in Wallgasse during this period. Construction work may also cause noise now and then. We apologize for the inconvenience and kindly ask for your understanding!
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Mercure Hotel Raphael Wien in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
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