Sustainability certification

Ibis Mackay

–Great location - show map
+97 photos
Scored 8
Rated very good

Great location!

8.9
  • City view
  • Garden
  • Swimming pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

About this property

Located at Mackay Airport, Ibis Mackay offers comfortable and convenient accommodation, within 10 minutes' drive of Mackay CBD (Central Business District). You will find a 24-hour front desk at the property. The on-site restaurant offers breakfast, lunch and dinner, and the bar is open during the day and evening. All rooms offer plush bedding and pillows, coffee and tea making facilities, a Smart TV, complimentary toiletries and a hairdryer.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • 24-hour front desk
  • Restaurant
  • Room service
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
ibis
Hotel chain/brand
ibis

Property highlights

  • Top location: Highly rated by recent guests (8.9)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Buffet

  • Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 large double bed
2 single beds
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
Ecotourism Australia Sustainable Tourism Certification
Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Kaitlyn
Australia Australia
“Staff are lovely, always welcoming and very accommodating, from the hotel to the restaurant. The rooms are cosy and the block out curtains make it even better for a good night sleep”
Karen
Australia Australia
“Perfectly positioned for an early flight. Clean and comfortable with a really good bar/restaurant.”
Bevan
Australia Australia
“Staff were welcoming and friendly. The buffet breakfast was well worth it with great food. The room was very clean and absolutely soundproof, we didn't have any noise in our room whatsoever. The blackout roller blinds made the room pitch black...”
Edel
Ireland Ireland
“The location is excellent you couldn’t be any closer to the airport and it takes the stress away especially for an early flight! Staff are all lovely and I’d definitely stay here again 👍🏻”
Sienna
Australia Australia
“it was clean and looked nice and had coffee and tea”
Mark
Australia Australia
“Great food in the restaurant, friendly staff and well located hotel for my needs”
Kaylee
Australia Australia
“Beds were very comfortable and everything was clean”
Andrew
Australia Australia
“The location was perfect, right by the airport, which made travel extremely convenient. The room was spotless, modern, and very comfortable, with everything needed for a restful night. The staff were professional, welcoming, and efficient,...”
Kirsty
Australia Australia
“The bed was super comfy, facilities were clean and check in/out was easy. And great location when you get off the late flight from Brisbane”
Marina
New Zealand New Zealand
“Friendly staff, good breakfast and even a pool! Really good!”

Hotel surroundings

Restaurants

1 restaurant on site
Turbarlence
  • Cuisine
    Australian
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Ibis Mackay takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBEftposUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.