You might be eligible for a Genius discount at Oaks Mackay Carlyle Suites. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Featuring an outdoor swimming pool, Oaks Mackay Carlyle Suites is 10 minutes' drive from Harbour Beach. Accommodation options include self-contained apartments and private rooms. The property offers free parking and BBQ facilities. Oaks Mackay Carlyle Suites is within 5 minutes’ walk of local shops, cafes and restaurants. *It is 10 minutes’ walk from The Pioneer River and 12 minutes’ drive from Mackay Airport. All rooms are air-conditioned and offer a flat-screen TV with cable channels and a DVD player. There is a microwave, refrigerator and tea and coffee making facilities. The apartments offer a fully equipped kitchen and a balcony. Towels and linen are provided.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oaks Hotels & Resorts
Hotel chain/brand
Oaks Hotels & Resorts

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.3)

  • Top pick by families with children

Apartments with:

Terrace

  • Private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


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Please select one or more options you want to book

Availability

Prices converted to USD
We have no availability here between Tue 7 Oct 2025 and Fri 10 Oct 2025

Select different dates to see more availability

Checking for other dates
Accommodation Type
Number of guests
Price
1 extra-large double bed
Not available on our site for your dates
1 large double bed
Not available on our site for your dates
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Not available on our site for your dates
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Not available on our site for your dates
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Not available on our site for your dates
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Not available on our site for your dates
Not available on our site for your dates
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Not available on our site for your dates
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Not available on our site for your dates
1 extra-large double bed
Not available on our site for your dates
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • El
    Australia Australia
    The staff were exceptional! We came to Mackay for a funeral. John made sure we had everything, even offering a wheelchair for my elderly father. Incredibly helpful. Greeting people everyday. Just all-around good people. Very personable staff who...
  • Fiona
    Australia Australia
    The apartment was lovely with a nice view. The staff were so friendly Would definitely recommend.
  • Kathryn
    Australia Australia
    How nice the kitchen was and spacious and the fact it had aircon in every room was an added bonus.
  • Maureen
    Australia Australia
    Nice place and good location. All in all a very pleasant stay.
  • Cathy
    Australia Australia
    Clean and tidy and staff extremely friendly and helpful
  • Jamie
    Australia Australia
    The comfort and cleanliness was pristine. Could not fault it.
  • Booth
    Australia Australia
    The apartment was spacious and clean Staff were very helpful.
  • Sheree
    Australia Australia
    Great size rooms, had all the right facility , location is good too
  • Carter
    Australia Australia
    Modern an clean interior, nice view from the 2nd floor
  • Sam
    Australia Australia
    Very nice and clean. Heaps of space amazing apartment.

Host Information

Company review score: 8.9Based on 165,773 reviews from 69 properties
69 managed properties

Property information

Located within Mackay’s thriving central business district (CBD) and just 10 minutes’ drive from the Mackay Airport, Oaks Carlyle will present travellers with a brand new way to stay when visiting Mackay for business, leisure or as a gateway to the Great Barrier Reef.

Languages spoken

English,French

Property surroundings

House rules

Oaks Mackay Carlyle Suites takes special requests - add in the next step!
Check-in
From 14:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 09:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of AUD 1 is required on arrival. That's about US$0. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
AUD 20 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubEftposUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Please note that there is a 1.5% charge when you pay with a credit card.

Please note roll-away beds are not available at this property.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please be advised that building works will take place at the property today until 20 June 2025. There may be some noise disruption and also potential impacts to reception as a result of these works, we apologise for any inconvenience caused.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

A damage deposit of AUD 1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.