This brand new renovated hotel in the centre of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi.
All rooms at Hotel Mama feature an LCD TV and a private bathroom.
The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.5
Rooms with:
City view
Availability
Prices converted to USD
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Please select one or more options you want to book
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Guest reviews
Categories:
Staff
9.4
Facilities
9.1
Cleanliness
9.4
Comfort
9.5
Value for money
8.3
Location
9.5
Free WiFi
8.5
Select topics to read reviews:
Guests who stayed here loved
Valeriia
Netherlands
“Great place if you want to see Zermatt during the Swiss day, yet still in a quieter area, where sounds of celebration do not disturb your rest.”
Frances
Australia
“Arrived by train . Walking distance from the station . Lovely terrace with view of Matterhorn. Staff were fantastic. Elizabeth at reception very helpful.”
Abdulrahman
United States
“The location was great and the view was wonderful.
The room is spacious and have all the amenities.
The vibe is soo cozy and warm.”
Josephine
Singapore
“Can view the manthorn , cozy environment. Walking distance to station”
Kirke
Estonia
“Beautiful newly renovated rooms and amazing (fake) fur coats for cozy evenings, wonderful stuff and great central location. Highly recommend! And definitely take the room with Matterhorn view.”
L
Leon
South Africa
“The hotel has great rooms, well-sized, clean and decent sized bathrooms, very good meals and overall a very good experience. The staff were super friendly and helpful.”
Ingeborg
Slovakia
“You want to stay here!!! We spent an unforgettable and fulfilling week in Zermama. Spacious, very clean, luxury, comfortable accomodation, quick access to most amenities.The view of the Matterhorn was breathtaking! But the experience would not be...”
K
Katherine
Australia
“The hotel was amazing! Right from check-in the staff went over and above to make our stay memorable. The room was stunning, the view of the Matterhorn was like a fairytale. It was comfortable and well equipped. The restaurant was lovely - you need...”
J
Jaclyn
United States
“The hotel went beyond expectations! All of the staff was super helpful and got us reservations for dinner when we didn’t have any. Gave us free transportation by taxi to the train when leaving and made it easy for us to extend our stay. LOVED this...”
T
Tiniya
New Zealand
“Excellent facilities with a stunning view of the mountains and the Matterhorn. We lives the spa and sauna.”
Hotel ZERMAMA Zermatt takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that when booking more than 3 rooms, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel ZERMAMA Zermatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property is located in a busy area and guests may experience noise.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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Valeriia
Netherlands“Great place if you want to see Zermatt during the Swiss day, yet still in a quieter area, where sounds of celebration do not disturb your rest.”
Frances
Australia“Arrived by train . Walking distance from the station . Lovely terrace with view of Matterhorn. Staff were fantastic. Elizabeth at reception very helpful.”
United States“The location was great and the view was wonderful. The room is spacious and have all the amenities. The vibe is soo cozy and warm.”
Singapore“Can view the manthorn , cozy environment. Walking distance to station”
Estonia“Beautiful newly renovated rooms and amazing (fake) fur coats for cozy evenings, wonderful stuff and great central location. Highly recommend! And definitely take the room with Matterhorn view.”
South Africa“The hotel has great rooms, well-sized, clean and decent sized bathrooms, very good meals and overall a very good experience. The staff were super friendly and helpful.”
Ingeborg
Slovakia“You want to stay here!!! We spent an unforgettable and fulfilling week in Zermama. Spacious, very clean, luxury, comfortable accomodation, quick access to most amenities.The view of the Matterhorn was breathtaking! But the experience would not be...”
New Zealand“Excellent facilities with a stunning view of the mountains and the Matterhorn. We lives the spa and sauna.”
