You may cancel free of charge until 00:00 on the day of arrival. If you cancel after 00:00 on the day of arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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About this property
Novotel Lugano Paradiso is a four star hotel, just 200 metres from Lake Lugano and the centre of Lugano can be reached within 5 minutes by bus. The on-site swimming pool is heated and open from May until the end of September. The property also offers a pool bar, a fitness centre, and a video game area. Free WiFi is available.
The air-conditioned rooms at the Lugano-Paradiso Novotel feature a flat-screen cable TV, minibar, seating area, and bathroom with a hairdryer.
The air-conditioned restaurant and bar GourmetBar includes a terrace.
The private parking garage can be used at an additional cost. Lugano Train Station is 2 km away.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Continental, Vegetarian, Gluten-free, Buffet, Breakfast to go
Private parking at the hotel
Loyal customers
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
!
Please select one or more options you want to book
Guest reviews
Categories:
Staff
8.9
Facilities
8.7
Cleanliness
8.9
Comfort
9.0
Value for money
7.9
Location
8.8
Free WiFi
8.4
Select topics to read reviews:
Guests who stayed here loved
M
Michael
Denmark
“Nice location, parking at place. Nice breakfast, and pool just perfect .”
M
Madeleine
Germany
“Wow! This reception staff was amazing! Helpful & delightful”
J
James
Switzerland
“The reception staff were very friendly and professional.The breakfast was great as well as the dinners we had there.”
Marcin
Switzerland
“All was fine - me and my family were very satisfied”
A
Agapi
Switzerland
“Amazing staff, the hotel is sparkling clean. I am glad I chose Novotel for my short holidays in Lugano. The location is great, in walking distance to lugano center, migros, bus and train station. I will definetely come back.”
D
Denise
Switzerland
“They were very supportive of our dog. They offered water in the restaurants and made it easy for our dog to stay there. The pool was excellent and the room was great.”
Cedric
Switzerland
“Quality of the beds.
It is more and more difficult to find good and comfortable bed. (I am getting old and picky probably...)
Location.
Easy location to visit the main places by walk or bus.”
Anthony
Switzerland
“Modern hotel in the heart of Paradiso with nice open-air swimming pool. Good selection for breakfast time. Comfortable and spacious bedroom.”
Olena
Switzerland
“Comfortable bed, bar in the evening, excellent breakfast”
Nasim
Qatar
“Everything , staff is super friendly and welcoming.”
Hotel surroundings
Restaurants
1 restaurant on site
OLEA
Cuisine
Italian • Mediterranean
Open for
Breakfast • Lunch • Dinner • Cocktail hour
Ambiance
Family friendly • Traditional
House rules
Novotel Lugano Paradiso takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 16 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please inform the hotel if you are travelling with children and include their age.
Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Outdoor swimming pool is closed from Wed 1 Oct 2025 until Thu 30 Apr 2026
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Denmark
Germany
Switzerland
Qatar
