You may cancel free of charge until 18:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 18:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
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You might be eligible for a Genius discount at Heaven's Gate Lodge XMAN-Free pick up. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Comfortable Accommodations: Heaven's Gate Lodge XMAN-Free pick up in Zhangjiajie offers recently renovated guest house rooms with air-conditioning, private bathrooms, and mountain or city views. Each room includes a dining area, TV, and soundproofing for a pleasant stay.
Exceptional Facilities: Guests enjoy a sun terrace, garden, and free WiFi. Additional amenities include a lounge, 24-hour front desk, concierge service, shared kitchen, minimarket, daily housekeeping, grocery delivery, laundry service, outdoor seating, picnic area, family rooms, full-day security, express check-in and check-out, room service, meeting rooms, tour desk, and luggage storage.
Prime Location: Located 8 km from Zhangjiajie Hehua International Airport, the property is near attractions such as Tianmen Mountain Ticket Office (4.1 km), Tianmenshan National Forest Park (8 km), and Zhangjiajie National Forest Park (32 km). Guests can participate in film nights and hiking activities.
Couples particularly like the location — they rated it 8.4 for a two-person trip.
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Guest reviews
Categories:
Staff
9.7
Facilities
9.2
Cleanliness
9.1
Comfort
8.8
Value for money
9.1
Location
8.8
Select topics to read reviews:
Guests who stayed here loved
T
Terence
China
“The property is situated close to Tianmen mountain but away from the busy streets, which we liked. The owners were lovely and welcoming. After checking out, we left our luggage there whilst we explored the area, which we appreciated. The owners...”
D
Dominique
United Kingdom
“Clean and cosy property, very convenient location and very close to the airport and train station”
Živa
Slovenia
“Super friendly staff, very close to tianmen mountain.”
Oleksandr
Ukraine
“Lovely hotel next to the wonder of the world. This is a very cozy and comfortable hotel, with hospitable people who will help in everything and feed if you did not have time to have dinner. We were fed with dumplings and wontons, they were very...”
Moid
Pakistan
“Host was excellent. Provided us free pick up and drop from airport and also to city center which made our stay extremely comfortable. He also helped us a great deal in planning our two day trip.”
Evgeny
Russia
“Управляет отелем молодая девушка Сё Дандан, она очень заботлива и поможет во всех вопросах. Да, можно жить в большом отеле в городе, но тут мы были рядом с горами, птицы поют, самолёты взлетают, утром молочник приезжает со своей шарманкой. Очень...”
T
Talia
Mexico
“Todo, es como estar realmente viviendo en la colonia de tu casa, muy tranquila la zona, los taxis (didis) te dicen que están lejos de la ciudad y no es verdad, solo no estás en el ruido de la zona turística, los chicos siempre atentos y ayudando....”
N
Nico
Italy
“La disponibilità, la gentilezza e la cordialità del personale che ho trovato presso questo hotel a Zhangjiajie. Ho apprezzato anche la vicinanza alla cabinovia per salire sulla Montagna Tianmen”
Pawel
Ireland
“Appartment was very nice. The owner was super helpful despite language barrier. He even drove us to the cable car. Breakfast was good.”
A
Ayesha
Australia
“The staff were incredibly friendly and hospitable. The views of Tianmen mountain were incredible and it was a nice change of scenery after staying in the heart of Shanghai! We enjoyed breakfast and lunches cooked by the in house chef. The owners...”
Managed by 湖南栖漫旅游管理有限公司
Company review score: 9.7Based on 19 reviews from 1 property
1 managed property
Company information
Founded in 2017, the company has become a well-known B&B brand in Hunan Province, is the vice president of Zhangjiajie B&B Association unit, the company can provide tourists with free travel customization, booking tickets, niche attractions recommendation and other services
Property information
XMAN Tianmen Resort is located at the foot of Tianmen Mountain in Zhangjiajie. It is the closest high-end holiday guest house to Tianmen Mountain and Qixing Mountain. It is decorated with simple and elegant decoration. There are 15 special rooms, each with its own balcony, and one special private pool room to provide guests with different experience. In addition to the warm and comfortable rooms, the guest house also has a large public area, with a casual restaurant, a movie bar, a beer garden, a billiard room, a tea room, a viewing platform, etc.
Neighbourhood information
【 Home Stay highlights 】
* Only 3 minutes drive from the gate of Tianmenshan Scenic spot
* 3 minutes drive from Tianmen Fox Fairy Theater
* 8 minutes drive from Seven Star Mountain
* Zhangjiajie Hehua International Airport is 10 minutes' drive away
* A 15-minute drive from Zhangjiajie West Railway Station
* 30 minutes drive from Zhangjiajie National Forest Park
* Guan Tianmen Cave
* Punch in and shoot
Languages spoken
English,Chinese
Property surroundings
House rules
Heaven's Gate Lodge XMAN-Free pick up takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 11 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed on request. No extra charges.
Cards accepted at this property
Cash is not accepted
Smoking
Smoking is not allowed.
Quiet hours
Guests must be quiet between 23:00 and 08:00.
The fine print
Need-to-know information for guests at this property
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China“The property is situated close to Tianmen mountain but away from the busy streets, which we liked. The owners were lovely and welcoming. After checking out, we left our luggage there whilst we explored the area, which we appreciated. The owners...”
United Kingdom“Clean and cosy property, very convenient location and very close to the airport and train station”
Slovenia“Super friendly staff, very close to tianmen mountain.”
Ukraine“Lovely hotel next to the wonder of the world. This is a very cozy and comfortable hotel, with hospitable people who will help in everything and feed if you did not have time to have dinner. We were fed with dumplings and wontons, they were very...”
Pakistan“Host was excellent. Provided us free pick up and drop from airport and also to city center which made our stay extremely comfortable. He also helped us a great deal in planning our two day trip.”
Evgeny
Russia“Управляет отелем молодая девушка Сё Дандан, она очень заботлива и поможет во всех вопросах. Да, можно жить в большом отеле в городе, но тут мы были рядом с горами, птицы поют, самолёты взлетают, утром молочник приезжает со своей шарманкой. Очень...”
Mexico“Todo, es como estar realmente viviendo en la colonia de tu casa, muy tranquila la zona, los taxis (didis) te dicen que están lejos de la ciudad y no es verdad, solo no estás en el ruido de la zona turística, los chicos siempre atentos y ayudando....”
Italy“La disponibilità, la gentilezza e la cordialità del personale che ho trovato presso questo hotel a Zhangjiajie. Ho apprezzato anche la vicinanza alla cabinovia per salire sulla Montagna Tianmen”
Pawel
Ireland“Appartment was very nice. The owner was super helpful despite language barrier. He even drove us to the cable car. Breakfast was good.”
Australia“The staff were incredibly friendly and hospitable. The views of Tianmen mountain were incredible and it was a nice change of scenery after staying in the heart of Shanghai! We enjoyed breakfast and lunches cooked by the in house chef. The owners...”
