The Ritz-Carlton, Shenzhen

–Excellent location - show map
+77 photos
Scored 9
Rated superb

Excellent location!

9.6
  • Kitchen
  • City view
  • Garden
  • Swimming pool
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Bath
  • Air conditioning

Cheapest option at this property for 2 adults, 1 child

1 × Design King Room
Price for:
Max adults: 3
Bed: 1 extra-large double bed
Free cot available on request
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$31 (optional)
We have 1 left
US$247 per night
Price US$863
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

About this property

Centrally located in Futian District, The Ritz-Carlton Shenzhen offers luxurious accommodation with free internet and free parking. Boasting rich décor, it also has an outdoor pool and 6 dining options. The Ritz-Carlton is 30 km from Shenzhen Baoan International Airport. The hotel is just opposite the Shenzhen Convention & Exhibition Centre. Stylish and elegant, the spacious rooms at The Ritz-Carlton Shenzhen feature large flat-screen satellite TVs and DVD players. Marble bathrooms are equipped with separate bathtub and shower facilities. A pampering experience awaits at the Ritz-Carlton Spa Shenzhen, where private treatment rooms, relaxing steam rooms and a beauty salon is provided. Guests may exercise with a private trainer or enjoy private poolside yoga classes. The open kitchens at Flavorz present international and Asian dishes, while modern Italian cuisine can be sampled at Paletto. Other dining options include Xingli Chinese Restaurant and Fix Café. Refreshing cocktails are available at Curv Bar and Onyx Lounge.

Families particularly like the location — they rated it 9.7 for a stay with kids.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Facilities for disabled guests
  • Room service
  • Free parking
  • Bar
  • Free cot available on request
The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.6)

  • Top pick by families with children

Breakfast info

Continental, Asian, American

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Prices converted to USD
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Recommended for 2 adults, 1 child

1 × Design King Room
Price for:
Max adults: 3
Bed: 1 extra-large double bed
Free cot available on request
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$31 (optional)
We have 1 left
US$247 per night
Price US$863
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!
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Club Level One-Bedroom King Suite
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Continental breakfast included
  • 1 extra-large double bed
US$1,962 for 3 nights
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  • You won't be charged yet
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One-Bedroom King Suite - Club Lounge Access
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Continental breakfast included
US$3,487 for 3 nights
Reserve
  • You won't be charged yet

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Room type Number of guests Today's price Your choices

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Design King Room
Recommended for 2 adults, 1 child
  • 1 extra-large double bed
Free cot available on request

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 1 bed.

Room
538 feet²
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Soundproofing
Coffee machine
Minibar
Free WiFi
  • Free toiletries
  • Bathrobe
  • Safety deposit box
  • Toilet
  • Sofa
  • Bath or shower
  • Hardwood or parquet floors
  • Towels
  • Linen
  • Socket near the bed
  • Tile/marble floor
  • Seating Area
  • TV
  • Slippers
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Iron
  • Heating
  • Hairdryer
  • Towels/sheets (extra fee)
  • Wake up service/Alarm clock
  • Carpeted
  • Electric kettle
  • Cable channels
  • Wake-up service
  • Alarm clock
  • Laptop safe
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
Max adults: 2 <br> Max children: 1
US$289 per night
Price US$1,011
Included: 16.6 % Service charge
  • Exceptional breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 1 left
  • Free stay for your child
Max adults: 3
US$247 per night
Price US$863
Included: 16.6 % Service charge
  • Exceptional breakfast US$31
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 1 left
Max adults: 3
US$343 per night
Price US$1,201
Included: 16.6 % Service charge
  • Exceptional breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 1 left
Club Deluxe Twin Room
  • 1 double bed
Free cot available on request

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, executive lounge access as well as city views. The unit has 1 bed.

Room
538 feet²
Landmark view
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Soundproofing
Coffee machine
Minibar
Free WiFi
Max adults: 2 <br> Max children: 1
US$308 per night
Price US$1,077
Included: 16.6 % Service charge
  • Exceptional breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 1 left
  • Free stay for your child
Max adults: 3
US$362 per night
Price US$1,267
Included: 16.6 % Service charge
  • Exceptional breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 1 left
Premier Suite
  • 1 extra-large double bed
Free cot available on request

Spacious suite comes with ironing facilities and a 42-inch LCD TV with DVD player and a coffee machine. Features an iPod docking station and ample workplace. The marble bathroom includes a 15-inch LCD TV, rainforest showers and separate bathtub.

Private suite
1119 feet²
Private kitchen
Ensuite bathroom
Garden view
Pool view
Landmark view
City view
Air conditioning
Flat-screen TV
Soundproofing
Coffee machine
Minibar
Free WiFi
Max adults: 2 <br> Max children: 1
US$884 per night
Price US$3,093
Included: 16.6 % Service charge
  • Exceptional breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 2 left
  • Free stay for your child
Max adults: 3
US$939 per night
Price US$3,283
Included: 16.6 % Service charge
  • Exceptional breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 2 left
Carlton Suite
  • 1 extra-large double bed
Free cot available on request

This suite boasts a hot tub and a fireplace. Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, executive lounge access as well as city views.

Private suite
1270 feet²
Landmark view
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Soundproofing
Coffee machine
Minibar
Free WiFi
Max adults: 2 <br> Max children: 1
US$2,656 per night
Price US$9,292
Included: 16.6 % Service charge
  • Exceptional breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 1 left
  • Free stay for your child
Max adults: 3
US$2,711 per night
Price US$9,482
Included: 16.6 % Service charge
  • Exceptional breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 1 left
Club Level One-Bedroom King Suite
  • 1 extra-large double bed

The unit has 1 bed.

Free WiFi
Max adults: 2
US$561 per night
Price US$1,962
Included: 16.6 % Service charge
  • Exceptional breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 3 left
One-Bedroom King Suite - Club Lounge Access
Private suite
Free WiFi
Max adults: 2
US$997 per night
Price US$3,487
Included: 16.6 % Service charge
  • Exceptional breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • •
    We have 3 left
  • You won't be charged yet
Limited supply in Shenzhen for your dates: 7 hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Sabrina
Australia Australia
“Friendly managers and staff, super helpful. Excellent facilities!”
Dlaynmore
Hong Kong Hong Kong
“Well run and very well appointed hotel in an excellent location directly above the Convention Centre metro station (Exit D - oddly the hotel is not marked on the station exit boards and the hotel website doesn't give this detail). "Standard" King...”
Danny
Hong Kong Hong Kong
“Wonderful location of the hotel at the centre of Shenzhen. Very convenient with easy access to subway and a lot of shopping malls and restaurants nearby.”
Francesco
Italy Italy
“At the Ritz, all is great, as one would expect. We had some issue with the room, and the issue was solved very professionally: this is how a superior 5 star hotel is supposed to work! Good outdoor swimming pool. Great breakfast (the breakfast...”
Fahad
Pakistan Pakistan
“The room was spacious, beautifully appointed, and offered a stunning window view of the city skyline. I particularly appreciated the luxurious bathroom with automatic toilets, which added an extra touch of comfort and convenience. Room service was...”
Aneesha
United Kingdom United Kingdom
“excellent trip, hotel staff are friendly and very helpful! had a wonderful trip and definitely visit again.”
Daniel
Australia Australia
“Wonderful personal service, the team go out of there way to take care of you and make you feel like a valued customer. Fantastic breakfast buffet. Comfortable clean room, a little dated but far outweighed by the excellent service across the entire...”
Clinton
United Kingdom United Kingdom
“everything clean great service and location great.”
Josep
Hong Kong Hong Kong
“We had a very pleasant stay and would definitely book again when we’re back in Shenzhen. Our room was upgraded to a Junior Club Suite and the hotel set up a kid's tent for us inside our room! The food and service is excellent.”
Anais
Hong Kong Hong Kong
“Such a lovely stay ! All the staff were so welcomed and Helpful. Special thanks to Top at the Buffet restaurant !”

Hotel surroundings

Restaurants

5 restaurants on site
FLAVORZ, ALL DAY DINING RESTAURANT
  • Cuisine
    American • Cantonese • Chinese • Grill/BBQ
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Modern
  • Dietary options
    Gluten-free
XINGLI CHINESE RESTAURANT
  • Cuisine
    Cantonese • Chinese • Sichuan
  • Open for
    Lunch • Dinner
  • Ambiance
    Traditional
PALETTO – ITALIAN RESTAURANT
  • Cuisine
    Italian • Pizza • Seafood • Grill/BBQ
  • Open for
    Lunch • Dinner
  • Ambiance
    Modern • Romantic
Onyx
  • Open for
    High tea
  • Ambiance
    Family friendly
FIX, THE RITZ-CARLTON DELI
  • Cuisine
    European
  • Ambiance
    Modern

Facilities of The Ritz-Carlton, Shenzhen

Great facilities! Review score, 9

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Facilities for disabled guests
  • Room service
  • Free parking
  • Bar
  • Free cot available on request

House rules

The Ritz-Carlton, Shenzhen takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

If you are travelling with children under 11 years, to ensure you pay the correct price please select a rate that has child occupancy specified.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 525 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 525 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that breakfast is RMB 218, lunch on weekdays/weekends is RMB 368/788, and dinner from Monday to Tuesday/Wednesday to Thursday/Friday to Sunday is RMB 538/668/688. Children aged 6-11, including those aged 6 years, can enjoy half price of the meal portion. For any inquiries, please call the restaurant +86 755-2222 2222 ext. 8620

Guests under the age of 18 can only check in with a parent or official guardian.