Hotel Fenix

–Great location - show map
+19 photos
Scored 8.2
Rated very good

Staff

8.8

About this property

Comfortable Accommodations: Hotel Fenix in Cúcuta offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a balcony, work desk, and free WiFi. Exceptional Facilities: Guests enjoy a sun terrace, garden, year-round outdoor swimming pool, and a family-friendly restaurant serving brunch, lunch, dinner, and high tea. Additional amenities include a hot tub, lounge, and minimarket. Convenient Location: Located 1 km from Camilo Daza International Airport, the hotel is near Cúcuta Public Library (7 km) and Comfanorte Ecopark (11 km). Free on-site private parking is available. Guest Satisfaction: Highly rated for its connectivity to the airport, attentive staff, and reliable shuttle service.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Restaurant

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Continental, American

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
2 single beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
3 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Stephen
United Kingdom United Kingdom
“It was clean and tidy and the staff were really helpful”
Michael
Canada Canada
“Really helpful staff even though they do not speak English. But they are helping me by using translator. And I feel really safe in the city of Cucuta. The city is vibrant and in the central, there is an area with many nice restaurants and bars.”
Colombo
United States United States
“the staff was nice- the place was clean - the outside seemed a bit iffy but it was nice”
Fanny
Spain Spain
“La amabilidad del personal, la limpieza y el desayuno excelente”
Argeniis
Venezuela Venezuela
“Un lugar muy agradable y cómodo para descansar, cerca al centro, terminal y aeropuerto… Muy recomendado.”
Aleyna
Venezuela Venezuela
“Todo la atención el desayuno fue increíble super rico”
Edivaldo
Brazil Brazil
“Atendimento e simpatia dos funcionários. Bom preços”
Isbelia
Venezuela Venezuela
“La amabilidad de todo el personal es lo más maravilloso, excelente en cuanto a precio, todo muy limpio. 100% Recomendable.”
Rosendry
Venezuela Venezuela
“Cerca al Aeropuerto, su personal muy atento y amable, las instalaciones muy cómodas y limpias”
International
Venezuela Venezuela
“Muy buena atención del personal. el desayuno bien....Bien para el precio”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurante Fenix
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea
  • Ambiance
    Family friendly

House rules

Hotel Fenix takes special requests - add in the next step!
Check-in
From 15:00 to 20:00
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Extra bed upon request
Free
7+ years
Extra bed upon request
COP 55,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

License number: 83435