Hotel Heluan
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Property highlights
- BreakfastVery good breakfast
- ViewsBalcony, City view
- Free WiFiInternet services
- Kitchen facilitiesDining table, Refrigerator
- AccessibilityUpper floors accessible by elevator
Facilities
- Free WiFi
- Family rooms
- Non-smoking rooms
- Terrace
Reviews
Guests who stayed here loved:
Gavrylenko
Ukraine“cozy and very classic, really good continental breakfast with welcome Prosecco drinks 🍹”
Nevena
Montenegro“Everything. High ceilings, decorations on ceilings, view from room, comfortable bed, easy check in, breakfast. Room is huge.”
Petru
Romania“The location is very close to the center. The rooms are large, spacious, with wooden furniture, vintage style, in tune with the building and the elevator ... very old, a...”
Barbara
Poland“Good breakfast. Very clean and atmospheric in the rooms. Very helpful and good contact with the staff. City center, quiet. Parking space after prior reservation.”
Viktor
Germany“Very good stay. Nice people and delishes breakfast.”- Vitalijus
Lithuania“Royal spacious rooms, impressively decorated, nice view through the window, great location” 
Elena
Czech Republic“Room was spacious, very clean and stylish. Beds were very comfy for us. Staff was making sure we got all we need , very friendly. Breakfast was alright - typicall what you...”- Kseniia Ukraine“The rooms were very spacious, clean, and had the amenities we needed. Breakfast was delicious with many choices. The staff were all very friendly and professional.”
Adam Poland“Pretty old building in the city center. tall rooms, big room for the price of the booking.”- Boisetom
France“Very nice location, very central. Decent breakfast. The room was very big and spacious. We had a pleasant time.”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Hotel Hotel Heluan, nestled in Karlovy Vary’s spa district, offers contactless check-in for convenience. Located directly opposite the Castle Colonnade and just steps from the Spring and Market colonnades, our hotel is also a brief drive...
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Check-inFrom 14:00 to 18:00You'll need to let the property know in advance what time you'll arrive.Check-outFrom 08:00 to 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.No age restrictionThere is no age requirement for check-inPetsPets are not allowed.Accepted payment methods
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Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years Cot upon requestFree 4 - 10 years Extra bed upon request€ 15 per child, per night 11+ years Extra bed upon request€ 20 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Hotel Heluan is using mainly contactless check-in, you will receive instructions on how to check-in, on the day of your arrival via email and SMS. In any case, contact Us.
On weekdays Monday until Thursday, we mainly use contacless check-in, reception is only available until 3PM. If you have any requests, let us know in advance.
Please inform Hotel Heluan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Plus Programme. It is committed to providing outstanding service and excellent value. It will pay us a higher commission if you make a booking.
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