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Get the celebrity treatment with world-class service at The Donna Portals
Out of the ordinary treatment with world-class service at The Donna Portals
Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dive into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel.
Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services.
Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability.
Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay.
Just a 15-minute stroll from the charming Port of Portals and 20 km from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
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Guest reviews
Categories:
Staff
9.5
Facilities
9.3
Cleanliness
9.4
Comfort
9.5
Value for money
8.5
Location
9.5
Free WiFi
9.1
High score for Portals Nous
Select topics to read reviews:
Guests who stayed here loved
A
Alisdair
Hong Kong
“Amazing rooms - very modern - fantastic sea view - great beds - awesome bathroom with bath tub - nice fridge - TV great - very modern design throughout -”
Pearson
United Kingdom
“Beautiful location, amazing staff, lovely small touches that make it special. Highly recommend.”
S
Samantha
United Kingdom
“Position of the hotel and really lovely helpful staffs”
Miriam
Italy
“The Donna Portals is a beautiful boutique hotel offering a peaceful and elegant escape near the coast. The design is modern and chic, with a relaxed Mediterranean vibe throughout. My room was spotless, comfortable, and had a lovely balcony with...”
Barry
Ireland
“Amazing hotel with incredible warm and friendly staff, aesthetic of the hotel was beautiful along with the spa”
S
Sarah
Spain
“The location is excellent. Lovely beach, terrace with a view, and luxury property.”
J
Jonathan
United Arab Emirates
“Interior exceptional. Staff very professional and attentive”
M
Michael
United Kingdom
“Loved every minute of the stay hotel was immaculate and rooms would recommend to anyone”
John
United Kingdom
“Loved it all. Our room 804 - The Naughty Suite - was a surprise . We genuinely had no idea what we’d booked til we were shown to our room !
The staff , the food and the location was outstanding.”
Susie
United Kingdom
“Loved the place. Great location, favourite beach next door with lovely beach bar.”
Hotel surroundings
Restaurants
1 restaurant on site
Donna Restaurant
Cuisine
Mediterranean • Local • International
Open for
Breakfast • Lunch • Dinner
Ambiance
Modern
House rules
The Donna Portals takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that the full amount of the reservation must be paid in upon check-in.
When booking more than 5 rooms, the hotel reserves the right to cancel the reservation, as different policies and additional supplements may apply.
DRESS CODE: Mandatory long pants and closed shoes in all restaurants.
Breakfast is à la carte.
Please keep in mind that bringing a pet implies the following rules: Price: €45 per day/pet. Maximum 5 kg.
• When entering or leaving the hotel, pets must be restrained in your arms or in a carrier.
• Pets cannot be left alone in the common areas of the hotel, including the pool and restaurant.
• Never leave your pet unattended in the room. In case of absence, the pet must remain in the carrier, and the staff must be informed.
• Pets are not allowed on the bed, sofa, chairs, etc. If your pet has the habit, we ask that you protect the furniture with your own clothes.
• If you need to clean your pet's paws after a walk, please do not use hotel towels.
• The owner of the pet is responsible for damage and destruction caused beyond the cleaning of the room.
• Additional charge may apply if the pet causes a mess, furniture damage, or hygiene issues.
• NOTE: If another guest complains about your pet's barking, noise or behaviour, unfortunately you will be asked to leave the hotel.***
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Donna Portals in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
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Hong Kong“Amazing rooms - very modern - fantastic sea view - great beds - awesome bathroom with bath tub - nice fridge - TV great - very modern design throughout -”
Pearson
United Kingdom“Beautiful location, amazing staff, lovely small touches that make it special. Highly recommend.”
Miriam
Italy“The Donna Portals is a beautiful boutique hotel offering a peaceful and elegant escape near the coast. The design is modern and chic, with a relaxed Mediterranean vibe throughout. My room was spotless, comfortable, and had a lovely balcony with...”
Barry
Ireland“Amazing hotel with incredible warm and friendly staff, aesthetic of the hotel was beautiful along with the spa”
Spain“The location is excellent. Lovely beach, terrace with a view, and luxury property.”
United Arab Emirates“Interior exceptional. Staff very professional and attentive”
Susie
