The Old Custom House

–Excellent location - show map
+20 photos
Scored 9.2
Rated superb

Excellent location!

9.8
  • Apartments
  • Kitchen
  • Sea view
  • Free WiFi
  • Private bathroom
  • Non-smoking rooms
  • Heating

About this property

Comfortable Accommodation: The Old Custom House in Poole offers apartment-style living with family rooms. Each room includes a private bathroom, tea and coffee maker, hairdryer, sofa bed, free toiletries, shower, TV, and electric kettle. Modern Amenities: Guests enjoy free WiFi, a bar, and breakfast in the room. Additional facilities include a kitchen with a refrigerator, microwave, dishwasher, oven, stovetop, and toaster. Sea views and a view of a landmark enhance the stay. Prime Location: Located 15 km from Bournemouth Airport, the property is a 7-minute walk from Poole Beach and 1.4 km from Poole Harbour. Nearby attractions include Sandbanks (9 km), Bournemouth International Centre (10 km), Corfe Castle (23 km), and Monkey World (24 km). Water sports are available in the surroundings. Guest Satisfaction: Highly rated for its convenient location, scenic views, and room cleanliness, The Old Custom House ensures a pleasant and comfortable stay.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Bar

Property highlights

Top location: Highly rated by recent guests (9.8)

Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign inCreate an account
Sign in, save money

Availability

Select dates to see this property's availability and prices

—
Accommodation Type
Number of guests
 
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 large double bed
1 large double bed
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Charley
United Kingdom United Kingdom
“Very clean and tidy, and the new breakfast grab and go is a lovely touch”
Ann
United Kingdom United Kingdom
“Spacious room, spotlessly clean, great communication about stay”
Bronwyn
Australia Australia
“Loved the location of this property. It is quayside and is near shops and restaurants. The ferry to Brownsea Island is a minute down the road. The room was clean and comfortable.”
Tina
United Kingdom United Kingdom
“Location was perfect Room was clean , bright and spacious Plenty of tea/ coffee My daughter & I will stay longer next time we are in Poole”
Lynette
United Kingdom United Kingdom
“Great location , exceptionally clean ,and comfortable room”
Jules
Netherlands Netherlands
“Location was fab, lots of things walking distance away. Very kind staff.”
Ian
United Kingdom United Kingdom
“Location was excellent although no parking, had to use public car park along the road”
Gai
Australia Australia
“Clean and fresh, well appointed with kettle and mini fridge. Lovely room, comfy bed and great shower.”
Simon
United Kingdom United Kingdom
“Spacious comfortable clean room in fantastic quay side location. Great walk in shower. Excellent in house restaurant serving reasonably priced quality food.”
Helen
United Kingdom United Kingdom
“We were made so welcome. We had a wedding to attend at 15.00, which was also our check-in time. One phone call to a happy, friendly gentleman it was sorted to an earlier time. Thank you so much. Couldn't fault anything . Even though we live...”

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Marcus

Company review score: 9.5Based on 344 reviews from 1 property
1 managed property

Company information

Always happy to host guests at our historic Custom House in the heart of Old Town Poole. This historic part of town dates back to mid 1300`s and is steeped in mystery and history. Come and stay at our recently renovated apartments with veiws over poole harbour and the Quay

Property information

Poole Custom house was built in 1781 in Mid Georgian style. It was destroyed by fire in 1813 and replaced exactly as originally built. The original building was itself a rebuilding of the late 18th century Red Lion Coffee House. The striking entrance steps were copied from the Guildhall. The Custom House is part of a group of buildings that are all typical of an old quayside setting including the Town Cellar and Harbour Office.

Neighbourhood information

Amble around the narrow streets and alleys of Poole’s old town and drop into the Waterfront Museum, before heading off for a wander along the Quay, a hive of boating activity. You can sit outside one of the many cafés and pubs that line the waterfront and watch the smart Sunseeker yachts mingle with the old fishing boats.

Language spoken

English

Property surroundings

House rules

The Old Custom House takes special requests - add in the next step!
Check-in
From 15:00 to 21:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.