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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbour. Fresh, local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi, each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities, while some rooms have view of the harbour or the estuary. Award-winning breakfasts are served each day, with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor, and serves an extensive menu using fresh, local ingredients. The large, traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow’s bustling centre is less than 5 minutes’ walk away. Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations they’re in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (9.8)

Breakfast info

Continental, Full English/Irish, Vegetarian, Gluten-free


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Availability

Prices converted to USD
We have no availability on our site for this property between Fri 3 Oct 2025 and Mon 6 Oct 2025

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1 double bed
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2 single beds
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Limited supply in Padstow for your dates: 1 four-star hotel like this is already unavailable on our site

Guest reviews

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Guests who stayed here loved

  • Colin
    Australia Australia
    Fantastic location on Padstow Harbour, close to everything. Really comfortable room. Best scrambled eggs and smoked salmon breakfast I’ve ever had. Staff were very helpful.
  • Frances
    United Kingdom United Kingdom
    Fantastic staff, lovely comfortable bedroom and super breakfast.
  • Higgins
    United Kingdom United Kingdom
    Excellent breakfast plenty of choice Good size rooms plenty of draws for clothes Free treats for your dog Bar staff friendly welcoming
  • Wendy
    Australia Australia
    Quirky getting to our room, up and downstairs, through doors, was fun and the amazing staff will help with bags so no need to to be put off - Thankyou Amy
  • Linda
    United Kingdom United Kingdom
    lovely room and excellent breakfast. V helpful staff
  • Dawn
    United Kingdom United Kingdom
    The dual aspect view of the harbour and the fishing docks was great for people watching, and beautiful in the morning with a cup of excellent coffee provided in the room. Staff were really friendly and always very helpful.
  • Katharine
    United Kingdom United Kingdom
    We loved the location, convenient access from the car park. We loved how clean the whole place was kept, the cleaners always asked us if we needed anything if we were still in our room. All the staff were so friendly and the cooked breakfast was...
  • Richard
    United Kingdom United Kingdom
    It had an old world charm and we felt very comfortable during our stay a thoroughly good experience in every way.
  • Kim
    United Kingdom United Kingdom
    Central, lovely room, booked last minute, great price considering its peak season. Fab breakfast, would recommend & even though we are local and had a party in padstow and wanted to have a drink and stay overnight would stay again but will bring...
  • Micol
    United Kingdom United Kingdom
    We stayed at The Old Custom House for just one night, but we truly had a wonderful experience. The location is perfect, right in the heart of Padstow. The manager Matt who welcomed us was incredibly kind and professional, despite it being a busy...

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1
    • Cuisine
      British • Seafood • Local
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free

House rules

The Old Custom House takes special requests - add in the next step!
Check-in
From 16:00 to 21:00
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardMaestroSolo Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note the lead guest must be 18 years and older.

You must show a valid photo ID upon check-in.

Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.

There is scaffolding outside some of the Value and Double rooms until 18th March 2024.