If you have any special requests or are mobility impaired, please contact the hotel directly to discuss your requirements prior to making your booking.

Guests are advised that the same card used to make the booking will be required to make the payment. We will take a holding amount of £50 per room per night, which will enable express check out on your day of departure.

Children aged 0–18 years can stay free of charge when using existing bedding.

Breakfast is free of charge for children aged 0–5 years.

When travelling with pets, please note that an extra charge of GBP 30 per pet, per stay applies.

The Harrogate Spa is open daily from 07:00 to 21:00. Hotel residents have one-hour access to the pool and poolside spa facilities, subject to availability. No booking is required—it is on a first-come, first-served basis. Treatments and Day Packages are available to book from 10:00 to 18:00, subject to availability. Please speak to the Harrogate Spa reception to make a reservation.

From September 1st, 2025, children’s swim times are from 19:00 to 21:00 and 16:00 to 18:00 daily, subject to availability. Booking is essential, and charges apply.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

Se pedirá un depósito por daños de £50 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 7 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.