About this property

Plymouth’s largest independent hotel, New Continental Hotel; Sure Hotel Collection by Best Western is ideally located in the heart of the city. It offers an on-site leisure complex and a brasserie restaurant. Rooms atNew Continental Hotel; Sure Hotel Collection by Best Western feature contemporary design, a TV, and spacious en suite bathrooms. Guests can also make use of a hairdryer and facilities for making tea and coffee. The hotel’s leisure centre offers an indoor swimming pool, steam room, and sauna. There is also a solarium and a modern, fully equipped gym. Guests can enjoy British cuisine with a European influence at Steve’s Brasserie, with food made from local produce. The Roma Bar provides a quiet lounge area with a range of drinks and hot snacks on offer. The hotel is adjacent to Plymouth Pavilions, and Plymouth Hoe is less than 10 minutes’ walk away. The Theatre Royal is a 5-minute walk, and the National Marine Aquarium is just 5 minutes’ drive.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sure Hotel Collection by Best Western
Hotel chain/brand
Sure Hotel Collection by Best Western

Property highlights

Situated in the best rated area in Plymouth, this hotel has an excellent location score of 8.8

Breakfast info

Full English/Irish

  • Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
3 single beds
and
1 double bed
2 single beds
1 double bed
2 single beds
and
1 double bed
1 double bed
1 large double bed
1 single bed
1 single bed
and
1 double bed
2 single beds
and
1 double bed
and
1 sofa bed
1 double bed
1 single bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Yvonne
United Kingdom United Kingdom
we were upgraded to a family room and enjoyed the full breakfast in the morning. room had faulty plug on bedside lamp but was soon fixed by maintenance.
Neil
United Kingdom United Kingdom
Excellent location, very helpful staff, really nice breakfast!
Neil
United Kingdom United Kingdom
Room spacious. Breakfast excellent. ideal location.
Shirley
Netherlands Netherlands
Good location. Clean and comfortable. Lovely swimming pool. Staff extremely helpful. Breakfast good. Parking is very useful. Would stay again.
Paul
United Kingdom United Kingdom
The room is fairly large. The bed is possibly too soft. The bathroom is large. Dinner was very nice. Positioned very close to Plymouth Pavilions.
Lin
United Kingdom United Kingdom
Only 1 lift and then stairs to get to our room. We are pensioners and it was difficult with luggage. It would have been nice to have been offered help at reception. Dirty mark on bedding so requested change. No enough shelving for toiletries in...
Hana
United Kingdom United Kingdom
The gym and spa.. 😊 The gym receptionists two of them, the lady who cleaned my room and the receptionist called Howie/Cowie that gave an extra mile during my stay.
Suzie
United Kingdom United Kingdom
Very happy with our stay, lovely clean room, lovely comfortable bed, lovely Hotel, lovely breakfast, staff very pleasant. Thank you.
Mccourt
United Kingdom United Kingdom
The friendly staff, great room and bathroom. Great access to Plymouth
James
United Kingdom United Kingdom
The room once I moved to one that didn't have a leaking towel rack 😅

Hotel surroundings

Restaurants

1 restaurant on site
Steve's Brasserie
  • Cuisine
    British
  • Open for
    Dinner
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

New Continental Hotel; Sure Hotel Collection by Best Western takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestroSolo Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show upon arrival the credit card used for the booking.

Your card will be pre-authorised upon check-in.

Please note that car parking is subject to availability and cannot be reserved.

If you have reduced mobility please contact the reception team for more details on our entrance that provides easier access.

If you are travelling from overseas you must present a passport upon check in.

If you make a booking for the same day after 8PM, you must present photo ID.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.