Maison Métropole Srl is a company specialized in the management of short-term rentals. We operate throughout Italy with the goal of making every stay simple and smart. CHECK-IN AND CHECK-OUT Check-in is available from 3:00 pm to 10:00 pm. Check-out must be completed by 10:00 am. Late check-in beyond these times is not permitted. CUSTOMER SERVICE Our support is available daily from 9:30 am to 10:30 pm (Italian time). An AI chatbot answers immediately, but by typing “operator” you will be connected to a team member for direct help. MANDATORY ONLINE CHECK-IN Access requires completing the online check-in on the Maison Métropole portal and uploading a valid ID (passport). This is required by Italian law (Art. 109 of the Consolidated Public Security Laws – R.D. June 18, 1931, no. 773), which obliges us to transmit guest data to the authorities. CITY TAX If established by the Municipality, a tourist tax may be requested at arrival. Amount, exemptions, and maximum stay depend on local rules (Art. 4 Legislative Decree 23/2011 and municipal regulations). RESPONSIBLE USE OF THE PROPERTY A small welcome kit is provided (toilet paper, shampoo, shower gel); daily restocking is not included. Follow recycling instructions and use the bins provided. Use heating/air conditioning responsibly: keep doors and windows closed when on, and switch off when leaving. Clean dishes, pots, and pans after use, and avoid staining towels or textiles. Please treat the house with care. Any damages, losses, or missing items attributable to guests may be charged at repair or replacement cost, including possible technical work. MAINTENANCE & UNEXPECTED ISSUES Report within 2 hours of arrival any problems with cleaning or equipment so we can promptly assist. Failures of external suppliers (electricity, water, gas, internet), condominium works, or city noise are beyond our control, but we will do our best to reduce inconvenience and support you. Thank you for your cooperation, and enjoy your stay!

Welcome to Gioia House, a refined retreat located in a historic building from 1854, where the charm of period architecture meets modern design and comfort. This elegant open-plan apartment is designed to offer you a cozy and relaxing stay, right in the heart of Turin. The sleeping area features a comfortable double bed, along with a wardrobe and a chest of drawers to help you organize your personal belongings. It's perfect for a restorative rest after a day of exploring the city. The en-suite bathroom is modern and functional, complete with a shower, toilet, and bidet. The fully equipped kitchen includes appliances such as an oven, refrigerator, and stove, as well as cooking utensils to prepare every meal, from breakfast to dinner. The dining table is ideal for enjoying your meals in complete comfort. The living area is a dedicated space with a comfortable sofa for relaxation and a 55-inch smart TV, perfect for watching your favorite movies and shows, thanks to high-speed Wi-Fi connection. Air conditioning will ensure a cool and pleasant environment year-round. Located in the city center, Gioia House allows you to fully immerse yourself in the unique atmosphere of Turin. Strolling through the historic streets, you'll find elegant shops, historic cafés, and some of the city's most iconic attractions.