Gingetsu

–Great location - show map
+11 photos
Scored 8.5
Rated very good

Staff

9.0

About this property

Comfortable Accommodations: Gingetsu in Shimosuwa offers comfortable rooms with air-conditioning, private open-air baths, and mountain views. Each room includes a bidet, hairdryer, yukata, tatami floor, refrigerator, shared bathroom, slippers, and TV. Relaxing Facilities: Guests can enjoy a hot spring bath, open-air bath, and free WiFi. Additional amenities include a public bath, lift, housekeeping, laundry, and luggage storage. Free on-site parking is available. Local Attractions: Located 24 km from Matsumoto Airport, Gingetsu is near Canora Hall (4 km), Suwa-Lake (3 km), and Matsumoto Castle (32 km). The surrounding area features a hot spring area. Guest Satisfaction: Highly rated by guests for room comfort, Gingetsu ensures a pleasant stay with excellent service.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Breakfast

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.8)

  • Top pick by families with children

  • Free parking available on-site

  • Open-air bath, ​Public Bath, ​Hot spring bath

 ! 

Please select one or more options you want to book

Availability

Prices converted to USD
We have no availability here between Wed 19 Nov 2025 and Sat 22 Nov 2025

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3 futon beds
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Limited supply in Shimo-suwa for your dates: 3 three-star ryokans like this are already unavailable on our site

Guest reviews

Categories:

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Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Emily
Australia Australia
“The bath house was very comfortable and clean. Very helpful staff that made you feel welcome”
Laura
Netherlands Netherlands
“After two weeks of campervan we wanted to end our Japan trip with a ryokan stay. We are very happy we booked this place! Most amazingly was the private outdoor onsen. Rooms were big and extremely clean. There was some nice matcha tea and hot...”
Jonathan
Australia Australia
“Great service, there's an outdoor and indoor onsen. The lady helped me with her food recommendations around the area. There's also an elevator so you don't have to carry your luggage up the ryokan! Please read the instructions provided especially...”
Kristiyan
United Kingdom United Kingdom
“Friendly staff and atmosphere, very relaxed. The outside bath was delightful.”
Weronika
United Kingdom United Kingdom
“I had the best night in Gingetsu. After onsen, I've slept like a baby. The tatami beds were really comfy, especially pilows filled with beans! The room was really beautiful.”
James
South Korea South Korea
“Exceptional service, comfortable and spacious traditional Japanese room, lovely bath house downstairs, friendly staff, decent internet, close to restaurants, I can't complain.”
Lydia
Germany Germany
“The staff was very friendly, english speaking and helpful! Also our room was amazing + the onsen (even a private onsen booking is possible) is fantastic!”
Gary
Malaysia Malaysia
“The service is great. The lady in the food hall was very welcoming and friendly. Would visit again next time for a longer stay. The kaiseki meal was very tasty!”
Claude
Germany Germany
“Ein klassisches Onsen-Ryokan. Gut vom Bahnhof zu Fuß erreichbar, ein Ortsteil, der schon in der Edo-Zeit eine Übernachtungsort am Nakasendo, einer der klassischen Reiserouten. Sehr gutes Frühstück.”
Mark
United States United States
“The staff was so helpful. They were able to help me book lodging in my next city where the host did not speak English or have a web site.”

Property surroundings

Facilities of Gingetsu

Great facilities! Review score, 8

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Breakfast

House rules

Gingetsu takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Curfew
Entry to the property will be closed between the hours of 23:00 and 06:00
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaJCBNICOSCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 20:00 and 07:00.

The fine print

Need-to-know information for guests at this property

Guests who want to eat breakfast at the hotel must make a reservation at least by 18:00 a day before check-in. Additional fees apply.

Futon bedding will be prepared prior to arrival if guests do not inform the property their arrival time in advance.

Please inform Gingetsu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 20:00:00 and 07:00:00.