Imperial Hotel Express

–Great location - show map
+31 photos
Scored 8.1
Rated very good

Staff

9.0

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Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Comfortable Accommodations: Imperial Hotel Express in Kisumu offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, seating area, and TV. Dining Experience: The family-friendly restaurant serves African, Indian, and European cuisines with halal, vegetarian, and dairy-free options. Breakfast includes local specialties, warm dishes, fresh pastries, and more. Convenient Facilities: Guests benefit from private check-in and check-out, a lounge, elevator, 24-hour front desk, and full-day security. Additional services include room service, car hire, and luggage storage. Prime Location: Located 2.5 mi from Kisumu International Airport and an 18-minute walk to Kisumu Museum, the hotel is near attractions such as Maseno University (16 mi) and Ndere Island National Park (25 mi).

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Family rooms
  • Free crib available on request

Property highlights

Perfect for a 3-night stay!

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Continental, Buffet

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Availability

We have no availability here between Wed, Nov 5, 2025 and Sat, Nov 8, 2025.

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Alissa
Kenya Kenya
“Imperial Hotel Express is a great value. I've stayed here twice and will definitely stay again. All of the staff are extremely friendly, kind and accommodating. They remember your name and always say hello when they see you. The rooms are a little...”
Joel
United States United States
“Friendly staff, easy check-in and exceptional breakfast!”
Jillybeanz86
United States United States
“The friendly family-like staff that was there with me every step of the way.”
Alexey
Armenia Armenia
“The restaurant was excellent, with supportive staff. The hotel is in the city center, so it was safe there.”
David
United States United States
“Clean, affordable, lovely staff, breakfast included and close to downtown activities.”
Jabby
Kenya Kenya
“THERE BREAKFAST IS SAMPTOUS AND THE LOCATION IS GOOD SINCE IS IN THE CBD”
Anonymous
Kenya Kenya
“THE LOCATION OF THE HOTEL IS PERFECT , I LOVED THE BREAKFAST AND THE CUSTOMER SERVICE ASWELL.”
Eddah
Germany Germany
“Friendly staff,very clean,very good breakfast Location was perfect right in the middle of the city and reached”
Julie
United Kingdom United Kingdom
“The staff were extremely welcoming and friendly. They went above and beyond to ensure we had everything we needed to enjoy our stay. There was a warm and safe atmosphere. Rooms were clean and comfortable. Food was good too.”
Caroline
Kenya Kenya
“The staff were exceptionally friendly and helpful. Raymond at check-in was especially kind.”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant #1
  • Cuisine
    African • Indian • European
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Halal • Vegetarian • Dairy-free

Amenities of Imperial Hotel Express

Great facilities! Review score, 8.3

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Family rooms
  • Free crib available on request

House rules

Imperial Hotel Express takes special requests – add in the next step!
Check-in
From 2:00 PM to 11:30 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Please inform Imperial Hotel Express of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.