Conrad Macao
Accessibility links
- Swimming pool
- Free WiFi
- Balcony
- Air conditioning
Facilities
- Outdoor swimming pool
- Free WiFi
- Airport shuttle (free)
- Non-smoking rooms
Reviews
Guests who stayed here loved:
Sergey
New Zealand“Breakfast was very good with a great variety of choices. The room with Eiffel tower view worths the money. Staff is really helpful and nice. Definitely planning to return....”- Connor
Australia“Hotel was amazing. Extremely friendly and welcoming staff. Spacious rooms and great location. Highly recommend.” - Litien
Taiwan“Very attentive service. Every wish was fulfilled promptly. Spacious room. Well equipped fitness center. Would definitely come back again.” 
Exodus
Philippines“Ambience Comfort Cleanliness Available free shuttles Friendly, jolly, respectful staffs”- Chris Australia“Amazing hotel. The room was awesome and the staff went well beyond what we expected. Highly recommend the Conrad Macau.”
Princess Australia“Very clean, and staff very friendly and very helpful. 😊 We will recommend this hotel and for sure we will come back again. 😉”
Deepak
India“Great location great staff n very cooperative Lina at reception took good care of everything”
Babyg
United Arab Emirates“We had a great short stay! - Room is big - Bed is very comfortable - Beautiful view of Eifel Tower from our room - All amenities are high quality as expected of...”- Thitiphong
Thailand“Very clean and convenient, Location was right to lots of restaurants and shops. The facilities were great. Hospitality is a top. Breakfast is also fab! Would stay here...” - Dennis
Netherlands“We got a free upgrade to a massive room what was fantastic experience.”
Sustainability
ISO 14001:2015 Environmental management systemCertified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systemsCertified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systemsCertified by: DEKRA Certification, Inc.
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Located within The Londoner Macao on the Cotai Strip, Conrad Macao features luxurious rooms with pool or city views. It offers 4 food and beverage options, a gym and a spa. Free private parking is provided. Within walking distance from...
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Check-inFrom 15:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.No age restrictionThere is no age requirement for check-inPetsPets are not allowed.GroupsWhen booking more than 9 rooms, different policies and additional supplements may apply.Accepted payment methods
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Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestFree 3+ years Extra bed upon requestMOP 402.50 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for cots at this property.
The maximum number of extra beds allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
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- Guests are required to provide names (same as the travel document) in English at the time of booking. Other languages are not accepted. Name changes made after booking are not permitted.
-All guests must be registered at check-in and present a valid passport or identification document, along with valid authorization to stay slip.
- Guests are kindly requested to contact the hotel directly to arrange payment for extra person charges.
-Breakfast-included rates include breakfasts for up to 2 adults only. Breakfast for children and/or extra guests will be charged separately.
- Once the booking is completed, hotel reserves the right to debit guests' credit card. A valid credit card is required for completing the transaction online. Virtual credit card is not accepted.
- The same physical credit card used for booking must be presented by the cardholder at the time of check-in for verification/payment.
- The Hotel does not accept third party payment unless a payment authorization form together with front and back copies of credit card and photo ID/passport of credit card holder are all submitted to hotel 7 days prior the arrival date. Please contact the hotel directly for further assistance.
- Booking exceeding 2 rooms with the same guest name is not allowed.
- Guests aged under 18 must be accompanied by adults (aged above 18) when staying at the property.
- The property offer free shuttle service from the airport, ferry terminals, and border gates. For running times and pickup/drop-off locations, please contact the property directly with the contact details provided in your confirmation.
- If the guest is unable to present the original credit card upon check-in, the hotel will process the refund to the original credit card and charge the guest on-site. The hotel will not bear any costs due to foreign exchange rates.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Conrad Macao in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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