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Get the celebrity treatment with world-class service at Ana y Jose Hotel & Beach Club Tulum
Set in tropical gardens, this hotel offers an outdoor pool, a spa and direct beach access. Each spacious, air-conditioned suite includes free Wi-Fi and views of the gardens or sea.
Ana y Jose Charming Hotel & Spa is situated on Tulum Beach, a 5-minute drive from Tulum’s ancient Maya ruins. It is located on the edge of the Sian Ka’an Biosphere Reserve.
The hotel’s stylish suites have typical Mexican décor. Each suite has a furnished terrace, a seating area, minibar and safety deposit box. Bathrooms include amenities and a hairdryer.
The restaurant serves Mexican cuisine made with local produce, including freshly caught fish. Guests can also enjoy the sea views and sunsets from the terrace bar.
Staff at the Ana y Jose’s 24-hour reception can organize a range of excursions and activites. These include visits to Mayan temples, trekking in the rainforest, diving courses or fishing trips.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Situated in the best rated area in Tulum, this hotel has an excellent location score of 9.5
Top pick by families with children
Breakfast info
Continental
Rooms with:
Sea view
Free private parking available at the hotel
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Availability
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Guest reviews
Categories:
Staff
8.8
Facilities
8.8
Cleanliness
9.3
Comfort
9.4
Value for money
8.0
Location
9.5
Free WiFi
7.5
High score for Tulum
Select topics to read reviews:
Guests who stayed here loved
Pieter
Netherlands
“Excellent! The people who work there are so nice. The security at night explained us a lot about the sea turtles, we come
Back!”
Utkan
Turkey
“Our room, Encantada was one of the most beautiful rooms with sea view.
Sleeping with the sound of the waves is a wonderful experience. There is every comfort you will need in the room. Minibar prices are very reasonable.
It may be due to the...”
Sandra
Slovenia
“We booked a two bedroom suite and it was beautiful, clean, very spacious and away from all the noise. The suite was called Casa Mandala and it is on the upper floor which we loved as it gave us a feeling of being in the middle of the jungle. The...”
K
Keenan
United States
“The place was amazing. We stayed in one of the oceanfront suites. Very cozy and private. If you're coming to visit and spend a lot of time away from the hotel, don't get this room. You won't want to leave it. It was right by the pool and you...”
M
Marina
United Kingdom
“Hotel very well looked after - amazing staff. Truly amazing and doing the best they can. They are very much “hands on”, in particular the concierge. A great number of staff, including security staff, always happy to help with a smile. Restaurant...”
E
Emma
United Kingdom
“beautiful rooms a few steps away from the pool and the beach, amazing attentive staff and what a great location by the beach in Tulum, walking distance to all the bars, restaurants, boutiques and beach clubs.”
Rapcová
Slovakia
“everything was good, only on saturday it is very noisy because of disco next to the hotel”
Delphine
France
“La piscine très sympa. Emplacement sympa. Espace plage très sympa, mais beaucoup de sargasses (malgré les gros efforts du personnel pour les retirer). On ne s’est pas baigné dans la mer.
Accueil chaleureux et petit plus pour Gustavo qui s’occuper...”
Luca
United States
“Camere spaziose e pulite, dotate di tutti i comfort, letti grandi e comodi. Staff molto gentile e cordiale.”
D
Dagmara
Poland
“Położenie bezpośrednio przy pięknej plaży i bardzo blisko dobrych restauracji i sklepów (uwaga brak chodnika ale to już nie wina hotelu tylko generalnie braku infrastruktury w Tulum), hotel zanurzony w roślinności, miła obsługa i dobre śniadania w...”
Ana y Jose Hotel & Beach Club Tulum takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Ana y Jose Hotel & Beach Club Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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Pieter
Netherlands“Excellent! The people who work there are so nice. The security at night explained us a lot about the sea turtles, we come Back!”
Utkan
Turkey“Our room, Encantada was one of the most beautiful rooms with sea view. Sleeping with the sound of the waves is a wonderful experience. There is every comfort you will need in the room. Minibar prices are very reasonable. It may be due to the...”
Slovenia“We booked a two bedroom suite and it was beautiful, clean, very spacious and away from all the noise. The suite was called Casa Mandala and it is on the upper floor which we loved as it gave us a feeling of being in the middle of the jungle. The...”
United States“The place was amazing. We stayed in one of the oceanfront suites. Very cozy and private. If you're coming to visit and spend a lot of time away from the hotel, don't get this room. You won't want to leave it. It was right by the pool and you...”
United Kingdom“Hotel very well looked after - amazing staff. Truly amazing and doing the best they can. They are very much “hands on”, in particular the concierge. A great number of staff, including security staff, always happy to help with a smile. Restaurant...”
Slovakia“everything was good, only on saturday it is very noisy because of disco next to the hotel”
France“La piscine très sympa. Emplacement sympa. Espace plage très sympa, mais beaucoup de sargasses (malgré les gros efforts du personnel pour les retirer). On ne s’est pas baigné dans la mer. Accueil chaleureux et petit plus pour Gustavo qui s’occuper...”
Poland“Położenie bezpośrednio przy pięknej plaży i bardzo blisko dobrych restauracji i sklepów (uwaga brak chodnika ale to już nie wina hotelu tylko generalnie braku infrastruktury w Tulum), hotel zanurzony w roślinności, miła obsługa i dobre śniadania w...”
