You might be eligible for a Genius discount at Krystal Urban Cancun & Beach Club. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Prime Location: Krystal Urban Cancun & Beach Club in Cancún offers a convenient location with Cancún International Airport 16 km away. Nearby attractions include Cancun Government Palace (2 km), Cancun Bullfight Ring (2-minute walk), and Parque las Palapas (2 km). Exceptional Facilities: Guests enjoy a rooftop swimming pool, fitness centre, garden, terrace, restaurant, bar, and free WiFi. Additional amenities include a fitness room, lift, 24-hour front desk, concierge service, daily housekeeping, pool bar, coffee shop, room service, car hire, and luggage storage. Comfortable Accommodations: Rooms feature air-conditioning, balcony with city views, private bathroom, hairdryer, work desk, free toiletries, shower, and TV. A buffet breakfast is served daily. Dining Experience: The family-friendly restaurant offers American cuisine in a welcoming ambience.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Buffet

  • Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
2 double beds
or
1 large double bed
2 double beds
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Amin
    Germany Germany
    The breakfast was perfect, offering a lot of Mexican breakfast options.
  • Neleen
    Belize Belize
    Coffee machine wasn’t working apart from that every thing else was good😊will be back next time. I liked that the mall was in walking distance as well as restaurants… Nice view
  • Stanislaw
    France France
    Impressive view and wonderfully nice staff, clean room
  • Vesna
    Serbia Serbia
    Everything was smooth, the room was spacious and very tidy. The location is excellent, close to Las Americas mall, and the access to Krystal beach club was a very nice bonus.
  • Viajeradeluniverso
    Germany Germany
    The beach club is a great plus, the kids pool is warm. You need to go to hotel Krystal located in the hotel zone. The bed is comfortable. The sera Juanita from the cleaning team was nice and super lovely. It will be nice to have a mini fridge...
  • Dmitrii
    Canada Canada
    Convenient location to the big shopping mall with a lot of different stores.
  • Bogdan
    United Kingdom United Kingdom
    Very nice hotel, good location, 10 mins drive to the Hotel Zone and 10 mins to Cancun central. Good parking facilities.
  • Catherine
    Dominican Republic Dominican Republic
    The room was very comfy, and the beach club was exceptional. They have parkings at the hotel.
  • Andrew
    United Kingdom United Kingdom
    This was a nice normal hotel with a good pool. It's located very close to the mall which is what we wanted during our one night stay in town before travelling to Tulum. It was really good value for money. I would stay again.
  • Cat
    United Kingdom United Kingdom
    Room very clean and bed comfortable. Very nice, quiet pool area. Good food. Nice view of the lagoon from the room.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurante Aquamarina
    • Cuisine
      American
    • Ambiance
      Family friendly

House rules

Krystal Urban Cancun & Beach Club takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

The property has the Stay Safe & Clean Sanitary Certification

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.