About this property
Elegant Accommodations: Casa Umay in Bacalar offers a serene garden, a restaurant serving Italian cuisine, and free WiFi. Guests enjoy air-conditioning, private bathrooms, and garden views. Comfortable Amenities: The guest house features a shared kitchen, outdoor seating area, and barbecue facilities. Additional amenities include a patio, wardrobe, and free toiletries. Dining Experience: The on-site restaurant serves lunch and dinner, providing a delightful dining experience. Convenient Location: Located 21 mi from Chetumal International Airport, Casa Umay is highly rated for its convenient location and shared kitchen.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Restaurant
- Non-smoking rooms
- Room service
Guest reviews
Categories:
Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi
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Guests who stayed here loved
Hayley
United States“Very convenient location, helpful staff, clean facilities.”
Cristina
Canada“We loved staying here! Property is well kept and cared for. Large shared kitchen with everything you need and plenty of hammock and seating area around it. Santiago made us feel so welcome and was very attentive and kind (and had the best laugh...”
Amber
United States“Santiago was very nice and helpful. The room had great AC and the facilities were nice. Located really close to the square.”
Arthur
United States“Location close to the center and a restaurant next door for morning coffee. Could have used the community kitchen but didn't have coffee or breakfast things in our bags 😕 you'll get a front door entry code with your confirmation so you can get off...”
Maciej
Poland“Spacious room, hidden away from the main street. Great location, nice patio. Clean.”
Alfredo
Mexico“Big room, extremely clean…mattress not very comfortable”
K3ll7
New Zealand“Very clean, large room with a large comfortable bed. We never met the hosts but they were super responsive and helpful when communicating via the app. Drinking water provided was a plus! We didn't use the kitchen for cooking but the facilities...”
Pauline
United States“Location is great, right next to the center and not too far from a lagoon access point. It's more like an Airbnb than a hotel (there's no reception, etc. You get the code to the door and the code to your room's key lock. There's someone on site if...”
Chascoop
Mexico“Location, central to everything. What you can't walk to can be reached inexpensively by taxi and a taxi stand is only a block away. Super clean. Quiet, rooms are to the rear of the property away from the road noise. The communal kitchen is stocked...”
Clare
Australia“We had an amazing stay at Casa Umay! The property is very clean and comfortable with very nice common areas and great kitchen facilities. Santiago was very kind and helpful. The property is well located and very secure.”
Select topics to read reviews:
Guests who stayed here loved
Hayley
United States“Very convenient location, helpful staff, clean facilities.”
Cristina
Canada“We loved staying here! Property is well kept and cared for. Large shared kitchen with everything you need and plenty of hammock and seating area around it. Santiago made us feel so welcome and was very attentive and kind (and had the best laugh...”
Amber
United States“Santiago was very nice and helpful. The room had great AC and the facilities were nice. Located really close to the square.”
Arthur
United States“Location close to the center and a restaurant next door for morning coffee. Could have used the community kitchen but didn't have coffee or breakfast things in our bags 😕 you'll get a front door entry code with your confirmation so you can get off...”
Maciej
Poland“Spacious room, hidden away from the main street. Great location, nice patio. Clean.”
Alfredo
Mexico“Big room, extremely clean…mattress not very comfortable”
K3ll7
New Zealand“Very clean, large room with a large comfortable bed. We never met the hosts but they were super responsive and helpful when communicating via the app. Drinking water provided was a plus! We didn't use the kitchen for cooking but the facilities...”
Pauline
United States“Location is great, right next to the center and not too far from a lagoon access point. It's more like an Airbnb than a hotel (there's no reception, etc. You get the code to the door and the code to your room's key lock. There's someone on site if...”
Chascoop
Mexico“Location, central to everything. What you can't walk to can be reached inexpensively by taxi and a taxi stand is only a block away. Super clean. Quiet, rooms are to the rear of the property away from the road noise. The communal kitchen is stocked...”
Clare
Australia“We had an amazing stay at Casa Umay! The property is very clean and comfortable with very nice common areas and great kitchen facilities. Santiago was very kind and helpful. The property is well located and very secure.”
Managed by Casa Umay
Company review score: 9.5Based on 336 reviews from 1 property
1 managed property
Company info
Santy has over a decade of experience in the hospitality industry and makes for the perfect guide during your stay. He speaks perfect English and Spanish and has lived most of his life in the Mexican Caribbean.
Property info
Comfortable private rooms in a large property, with king size beds, air conditioning and private bathrooms. There is a shared kitchen, garden, patio and plunge pool ready to be enjoyed. Fantastic location half a block from the town centre, restaurants, shops, markets and a five minute walk to the lagoon.
Neighborhood info
Get the best of both worlds. Staying in Casa Umay you'll be practically in the heart of the town centre and only 3 blocks from the lagoon. Enjoy restaurants, shops and bars at just a small stroll away.
Languages Spoken
English,SpanishArea info
Restaurants
1 Restaurant On Site
Da Bruno
- CuisineItalian
- Open forLunch • Dinner
House rules
Casa Umay takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
The fine print
Must-know information for guests at this property
This property does not accommodate bachelor(ette) or similar parties.
