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About this property
Prime Beachfront Location: Hotel Ma'xanab Tulum in Tulum offers direct beachfront access with a private beach area. Guests enjoy stunning sea views and direct beachfront access.
Exceptional Facilities: The hotel features an infinity swimming pool, spa facilities, fitness center, sun terrace, and free bicycles. Additional amenities include a restaurant, bar, and free WiFi.
Comfortable Accommodations: Rooms offer air-conditioning, balconies, private bathrooms, and sea views. Guests appreciate the attentive staff and excellent service support.
Dining Experience: The restaurant serves Mexican cuisine with vegetarian, vegan, and gluten-free options. Breakfast includes champagne, local specialties, warm dishes, juice, and fruits.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
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Guest reviews
Categories:
Staff
9.6
Facilities
9.2
Cleanliness
9.3
Comfort
9.4
Value for money
8.1
Location
9.5
Free Wifi
9.0
High score for Tulum
Select topics to read reviews:
Guests who stayed here loved
Erika
United States
“Located right on the hotel zone walking distance to amazing restaurants and small bohemian boutiques, a very cute bohemian hotel for adults, great food and drinks, friendly and very attentive customer service at the front desk and restaurant,,...”
Elizabeth
United States
“This small beachfront hotel is a delight - with warm attentive staff, a beautiful facility that is well-maintained and comfortable beachfront lounges. Ma'xanab means barefoot in Mayan - and the hotel's design meant my only need for shoes was when...”
Max
United Kingdom
“From the get go, hotel Ma’xanab far exceeded my expectations due to the amazing facilities and the incredible work and attentiveness of the staff. José, Milo and Hermelindo specifically were members of staff who really made a difference to the...”
Tiara
United States
“This is my second time at Ma’xanab and it’s just as perfect as the first time. The property is clean and well kept. The staff is attentive from the time you confirm your stay to the time you get back home after your stay. The food and drinks at...”
Madsen
United States
“Private, peaceful little piece of paradise perfect for a couples getaway. Could bring the kids but honestly, it’s such a romantic place…better for some adult time. Clear waters, excellent service and a dreamy room with private small pool on your...”
Tiago
United States
“The staff was amazing and very helpful! The property itself is beautiful!
Front desk team was outstanding and Eusebio at the restaurant/beach did a great job! Every morning was just incredible to be greeted with a very cheerful welcome!”
Sujood
Israel
“Clean, quiet, and excellently located, close to everything. The food is very delicious, and the staff is excellent and very helpful.”
Cyrus
United States
“The staff were very helpful and knowledgeable regarding the happenings of each day/night on the Tulum strip. My girlfriend and I loved the boutique feel of the hotel and the personal attention we received.
Will be back again soon!”
Kristen
United States
“All of the food and drinks served in the hotel restaurant were exceptional. There wasn't a single item on the menu I tried that wasn't delicious. The hotel was quiet and clean, not a place for partying, which is precisely what we were looking for...”
J
Jaime
United States
“Beautiful gorgeous property with all the bells and whistles. Right on the beach. Perfect location. The room was amazing. The food was delicious. The staff was 5 star and very helpful with accommodating us. The service was absolutely wonderful. My...”
Hotel area info
Restaurants
1 Restaurant On Site
Restaurant #1
Cuisine
Mexican
Open for
Breakfast • Lunch • Dinner
Dietary options
Vegetarian • Vegan • Gluten-free
House rules
Hotel Ma'xanab Tulum takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds
Child policies
Children not allowed.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
Cash is not accepted
The fine print
Must-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Ma'xanab Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
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