HOTEL NUEVA LUNA

–Great location - show map
+22 photos
Scored 7.9
Rated good

Staff

8.9

Get the celebrity treatment with world-class service at HOTEL NUEVA LUNA

Elegant Accommodation: Hotel Nueva Luna in Zacatlán offers a 5-star experience with a terrace and free WiFi. Guests enjoy a 24-hour front desk, family rooms, and room service. Comfortable Amenities: Rooms feature private bathrooms, work desks, free toiletries, showers, TVs, and wardrobes. Balconies provide additional space and comfort. Convenient Location: Located 125 km from Hermanos Serdán International Airport, the hotel is situated on Insurgentes S/N. Streaming services enhance the stay.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Room service
  • Family rooms
  • Cot available on request

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.8)

  • Top pick by families with children

Free private parking available at the hotel

 ! 

Please select one or more options you want to book

Availability

Prices converted to USD
We have no availability here between Thu 6 Nov 2025 and Sun 9 Nov 2025

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Room type
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2 double beds
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2 double beds
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2 double beds
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1 double bed
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2 double beds
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2 double beds
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2 double beds
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1 sofa bed
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2 double beds
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2 double beds
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1 double bed
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Limited supply in Zacatlán for your dates: 2 five-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Maria
Mexico Mexico
“La atención del personal siempre atentos y dispuestos a ayudar.”
Martha
Mexico Mexico
“Excelente atención , además de ser un lugar seguro,ambiente familiar,higiénico y muy cercano al centro.”
Lara
Mexico Mexico
“Todo muy limpio y Manuel muy amable en todo momento”
Cesar
Mexico Mexico
“Camas cómodas y cuenta con estacionamiento, el centro está a unos 15 minutos caminando”
Sergio
Mexico Mexico
“Agradable, limpio con estacionamiento cerca del centro”
Maria
Mexico Mexico
“La amabilidad y accesibilidad de Manuel; que está muy céntrico, cómodo”
Edgar
Mexico Mexico
“da la pinta de estar mas bonito por fotos y en vivo esta regular”
Maria
Mexico Mexico
“La habitacion estaba comoda y limpia, muy amables en su atencion, habia muchos tomacorrientes lo cual fue muy util y en el baño habia agua caliente!!”

Hotel surroundings

House rules

HOTEL NUEVA LUNA takes special requests - add in the next step!
Check-in
From 12:00 to 00:00
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MXN 500 is required on arrival. That's about US$26. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MXN 250 per child, per night
Cot upon request
MXN 250 per child, per night
3 - 12 years
Extra bed upon request
MXN 250 per child, per night
13+ years
Extra bed upon request
MXN 250 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

The fine print

Need-to-know information for guests at this property

A damage deposit of MXN 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.