Pachamaya Holistic Wellness & Spa

–Great location - show map
+114 photos
Scored 8.2
Rated very good

Staff

9.3

You might be eligible for a Genius discount at Pachamaya Holistic Wellness & Spa. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Pachamaya Holistic Wellness & Spa in Cancún offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, wardrobe, and free toiletries. Exceptional Facilities: Guests enjoy a spa, year-round outdoor swimming pool, terrace, and garden. Additional amenities include a fitness centre, yoga classes, and a bar. Free on-site private parking is available. Dining Experience: The family-friendly restaurant serves international cuisine with vegetarian, vegan, gluten-free, and dairy-free options. Breakfast is American or à la carte, and brunch is available. Prime Location: Located 18 km from Cancún International Airport, the hotel is near attractions such as Cancun Bus Station (4-minute walk) and Parque las Palapas (less than 1 km). Guests appreciate the attentive staff and excellent service.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Airport shuttle
  • Non-smoking rooms
  • Spa and wellness centre
  • Restaurant
  • Facilities for disabled guests
  • Free parking
  • Free WiFi
  • Bar
  • Breakfast

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (8.5)

Breakfast info

American

  • Free private parking available at the hotel

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Availability

Prices converted to USD
We have no availability here between Wed 29 Oct 2025 and Sat 1 Nov 2025

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Room type
Number of guests
Price
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Not available on our site for your dates
1 extra-large double bed
and
1 bunk bed
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1 bunk bed
and
1 large double bed
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2 bunk beds
and
1 large double bed
Not available on our site for your dates
1 extra-large double bed
Not available on our site for your dates
1 double bed
Not available on our site for your dates
1 extra-large double bed
Not available on our site for your dates
8 single beds
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Limited supply in Cancún for your dates: 13 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Katey
United Kingdom United Kingdom
“Lovely (huge!) clean room, friendly and helpful staff, nice pool area. Breakfast at the linked restaurant was nice as well as a nice setting. I only stayed 1 night as a quick stop over in cancun, the hotel was perfect for one night, also near a...”
George
United Kingdom United Kingdom
“Lovely place to stay, the bed was great and so was the pool area. The staff were very friendly and helpful and I would highly recommend staying here and taking one of their classes which was fantastic.”
Isobel
United Kingdom United Kingdom
“Lovely pool, super helpful staff. A range of treatments available.”
Clair
Hong Kong Hong Kong
“comfortable stay, location is close to Cancun ADO bus station, staffs are friendly and helpful. Cleanliness is very good as well. If stay two more nights, surprised to have a complimentary yoga lesson.”
Sarah
United Kingdom United Kingdom
“The hotel, it’s gardens and pool were wonderful and relaxing. Our welcome was very warm and our hosts very helpful. The location was great being 5mins walk from the ADO bus station and a 10min walk from one of Cancun’s main squares. Our family...”
Neala
Australia Australia
“Beautiful property, great amenities and a wonderful laid back vibe with very friendly and helpful staff. Not too far from the main strip, but far enough away to have a peaceful stay”
Gabriella
United States United States
“Personel was super friendly. Fernanda guide us to the room, she explained how the key works and give us a tour through the hotel. Lots of facilities there. The atmosphere was very calm and relaxing. Rooms are spacious. Location is nearby nice bars...”
Yasmine
France France
“The hotel is safe and clean. The room was very huge, I liked the big bed and the nice view from my window. The pool was quiet just as the hotel was, it’s amazing for chilling and resting your mind after a stressful period. The staf is very nice...”
Megan
United Kingdom United Kingdom
“Beautiful room! Lovely staff, felt like a haven in cancun. Perfect last night of the holiday!”
Andrew
United Kingdom United Kingdom
“We stayed here at the end of our 2 week trip for just one night but it was an extremely good option for us before catching our flight the next morning. The room had everything we needed and the staff were exceptionally friendly - even letting us...”

Hotel surroundings

Restaurants

1 restaurant on site
CHAMANA
  • Cuisine
    International
  • Open for
    Breakfast • Brunch
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Pachamaya Holistic Wellness & Spa takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MXN 500 is required on arrival. That's about US$27. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Please inform Pachamaya Holistic Wellness & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

A damage deposit of MXN 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.