Experience world-class service at Sun Palace - All Inclusive Adults Only
This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities.
On-site at the Sun Palace, guests can enjoy 4 specialty restaurant and 3 bars. Live daily and nightly entertainment and activities as well as 3 heated infinity pools are also available on-site. Guestrooms at the hotel feature double hot tubs and private balconies, offering stunning ocean views.
Guests staying at the Sun Palace can easily discover top-rated golfing at the nearby Moon Spa and Golf Club. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible.
Guests have free access to Sun Palace partner hotels, except Le Blanc and The Grand Moon Palace.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Please select one or more options you want to book
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Guest reviews
Categories:
Staff
9.5
Facilities
9.4
Cleanliness
9.5
Comfort
9.6
Value for money
8.5
Location
9.1
Free WiFi
9.3
High score for Cancún
Select topics to read reviews:
Guests who stayed here loved
Noy
Israel
“very high level. The food is great+++. The room is perfect. the pool. the team . Very suitable for couples especially!!”
Yuliana
Mexico
“The staff was very attentive, they let us check in and enjoy the resort before our room was ready which was nice to get our day started. The staff was always available to help out and refill our drinks. The food was good with a good amount of...”
L
Luca
United Kingdom
“The breakfast and lunch buffet, the rooms, the beach, the location. Most of the staff were very polite and friendly. The hotel was very clean.”
Jackie
United States
“The Sun Palace has so much to do and and the staff is outstanding.”
M
Michele
New Zealand
“Immaculately clean, high standard of food, excellent service from staff”
C
Craig
Guernsey
“Everything !! Best Thai meal we’ve had for a very very long time”
Simon
Canada
“Staff were brilliant, hotel very clean, beautiful clean rooms, great choice of restaurants all great
All the Staff went over and beyond to make your stay perfect.”
M
Magdy
United States
“Every one is so friendly especially Karime-front desk who’s helped me with a lot of things with my wrong booking and was in the phone for almost one hour to help me , thank you so much Karime the wonderful front desk”
Dolph
United States
“Service was outstanding at every moment. Food was exceptional, all meals and snacks, drinks always made with best ingredients.”
J
Junior
Bolivia
“Espectacular ! Atención 100 punto ! Restaurante mexicano fue espectacular! El chico Alfredo fue muy amable . Me gustó todo !”
Property surroundings
Restaurants
4 restaurants on site
AURORA
Cuisine
Mexican • International
Open for
Breakfast • Lunch • Dinner
Dietary options
Vegetarian • Vegan • Gluten-free • Dairy-free
LA TRATTO
Cuisine
Italian
Open for
Dinner
FUEGO
Open for
Dinner
THAI
Cuisine
Asian
Open for
Dinner
House rules
Sun Palace - All Inclusive Adults Only takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.
The name on the credit card used for the booking should correspond to the guest staying at the property.
Guests who book four nights or more will get USD 250 in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem USD 50. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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