Hanoi Emerald Waters Hotel Valley

–Excellent location - show map
+47 photos
Scored 9.5
Rated exceptional

Staff

9.9

About this property

Comfortable Accommodations: Hanoi Emerald Waters Hotel Valley in Hanoi offers family rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy free WiFi, private check-in and check-out, and a 24-hour front desk. Dining Experience: The hotel features a family-friendly restaurant serving French, Vietnamese, and Asian cuisines. Breakfast options include continental, American, buffet, and à la carte, with vegetarian, vegan, and gluten-free choices. Leisure Facilities: Guests can relax at the spa, terrace, or indoor play area. Additional amenities include a lounge, fitness centre, and outdoor seating area. Prime Location: Located in the city centre, the hotel is less than 1 km from Hoan Kiem Lake and Thang Long Water Puppet Theater. Noi Bai International Airport is 24 km away. Nearby attractions include Hanoi Opera House and St. Joseph Cathedral.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Terrace

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
2 single beds
1 extra-large double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Alicia
Belgium Belgium
“Good value for money. The staff was super helpful & kind.”
Sanjay
India India
“The breakfast buffet is served at their sister hotel just across the street—delicious food with plenty of variety. The hotel’s central location was a big plus, and our day-tour buses picked us up right from the entrance.”
Somayeh
Netherlands Netherlands
“I had a very pleasant stay. Everyone was incredibly friendly and helpful. There is staff available at all times to assist you, which makes everything even more comfortable. Celine and her team make your stay much easier; if you have any questions...”
Andy
United Kingdom United Kingdom
“The location amazing right in the centre of everywhere. What made our stay though was the staff. They were so polite and helpful amazing customer service . Thank you . We used it as a good base and stayed 3 separate occasions and was able to...”
Tiffany
New Zealand New Zealand
“Great location, walkable to the lake. Nice breakfast. Friendly staff always smiling (big thanks to Trainee for her kind attentive care).”
Sara
United Kingdom United Kingdom
“Location was perfect! In the heart of the old quarter. The staff - really lovely, kind and accommodating. Always willing to help and provided me with an umbrella for the day when it started raining.”
John
Australia Australia
“Great customer service, staff always willing to assist and provide guidance navigating the city. Celine and her whole team were fantastic the entire stay!”
Adrian
Germany Germany
“amazing staff, good location, nice and clean hotel.”
Tamara
Germany Germany
“The location ist great, directly within the old quarter but our room was quiet. Staff was incredibly friendly and helpful, especially Kate, Celine and Dave. Celine also booked a day trip to Halong Bay for us which was great and well organized....”
Paweł
Vietnam Vietnam
“We would like to thanks MS. Celine for organizing wonderful trips and helping us purchase plane tickets.We highly recommend her and tkank you again.”

Hotel surroundings

Restaurants

1 restaurant on site
Emerald Restaurant
  • Cuisine
    French • Vietnamese • Asian
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegan • Gluten-free • Dairy-free

House rules

Hanoi Emerald Waters Hotel Valley takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
Free
7+ years
Extra bed upon request
VND 350,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
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