Name: L7 WEST LAKE HANOI by LOTTE HOTELS
Address: 683 Lac Long Quan Street, Tay Ho District, Tay Ho, 100000 Hanoi, Vietnam, 683 Lac Long Quan Street, Tay Ho District, Ha Noi Municipality, 100000, Vietnam
Rating: 8.7

L7 WEST LAKE HANOI by LOTTE HOTELS

–Great location - show map

+63 photos

Lake view
Garden
Swimming pool
Free WiFi
Balcony
Free parking
Air conditioning
Private bathroom
24-hour front desk
Key card access

Get the celebrity treatment with world-class service at L7 WEST LAKE HANOI by LOTTE HOTELS

Elegant Accommodation: L7 WEST LAKE HANOI by LOTTE HOTELS in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness centre, garden, terrace, restaurant, bar, and free WiFi. Comfortable Amenities: Guests enjoy private check-in and check-out, shuttle service, lounge, steam room, fitness room, 24-hour front desk, concierge service, kids' club, minimarket, daily housekeeping, outdoor play area, pool bar, family rooms, full-day security, room service, and a children's playground. Dining Options: The family-friendly restaurant serves Chinese, Mediterranean, local, Asian, and international cuisines with vegan options. Breakfast includes continental, American, buffet, full English/Irish, vegetarian, vegan, and Asian selections. Prime Location: Located 18 km from Noi Bai International Airport, the hotel is near attractions such as Vietnam Museum of Ethnology (5 km), One Pillar Pagoda (6 km), and West Lake (7 km). Guests appreciate nearby shops, attentive staff, and room cleanliness.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (8.9)
Top pick by families with children

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Asian, American, Buffet

Rooms with:

Lake view

Free parking available at the hotel

Availability

Prices converted to USD

Please select one or more options you want to book

All available rooms

Select a room type and the number of rooms you want to reserve.
Room type	Number of guests	Today's price	Your choices	How many rooms will you need for your stay? Please select here. Select rooms
Studio Suite Twin We have 1 left 2 single beds Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as lake views. 883 feet² Balcony Lake view Air conditioning Ensuite bathroom Flat-screen TV Coffee machine Minibar Free toiletries Shower Bathrobe Safety deposit box Bidet Toilet Sofa Towels Socket near the bed Desk Seating Area TV Slippers Telephone Ironing facilities Tea/Coffee maker Iron Hairdryer Additional toilet Wake up service/Alarm clock Electric kettle Cable channels Wake-up service Alarm clock Executive lounge access Wardrobe or closet Upper floors accessible by elevator Clothes rack Toilet paper	Max adults: 2	US$271 per night Original price US$1,262.20 Late Escape Deal - US$403.90 This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026. Total before taxes US$858.30 US$271 is the average price per night. This excludes taxes and charges. 32% off 32% off You’re getting a reduced rate because this property is offering a Late Escape Deal. Late Escape Deal Late Escape Deal This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026. Included: 5 % Service charge Excluded: 8 % VAT	Very good breakfast US$21 Non-refundable Pay the property before arrival	Select rooms
	Max adults: 2	US$399 per night Price US$1,262 Included: 5 % Service charge Excluded: 8 % VAT	Very good breakfast US$21 Non-refundable Pay the property before arrival	Select rooms

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Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Stephen

Australia

“Gym, sauna, comfortable and clean rooms, attached to Lotte mall (great when weather is bad!). Enjoyed the cocktails at the Hedonist - wonderful bar staff.”

Chong

Malaysia

“The room is very comfortable and clean, toiletries were all very good. Its really a comfortable place to rest and connected to the mall is perfect to shop and rest.”

Vinay

Singapore

“Large room, great breakfast, good restaurant and bar, infinity pool, connected to mall”

Jenna

Australia

“I enjoyed everything about our stay, especially the facilities and exceptional guest services. Although we checked out at 12:00 noon, our flight wasn't until later that night, so we use the spare time shopping in Lotte Mall. When we went back to...”

Ann

United States

“The staff is incredible--so kind, helpful, doing lots of extra things (like helping me to cross the busy street). I had a fantastic stay. This is truly one of the best hotel experiences I have ever had.”

Mirta

Italy

“Beautiful building and stunning heated infinity pool at the top floor. Kindness of the staff. Close to international airport.”

Athanasios

United Kingdom

“This is a new hotel with elegantly designed and comfortable rooms, with great customer service, exceptional breakfast, attached to a luxurious mall and less than 30 minutes away drive from main attractions and the airport.”

Terri

United Kingdom

“Lounge staff super helpful, personable and accommodating. Couldn’t have been more looked after. Room facilities great.”

Suze

United Kingdom

“The hotel was exceptional. Immaculately clean, great facilities and wonderful staff.”

Ivan

Malaysia

“Room service was excellent. Friendly staff. Check-in and check out was easy.”

Hotel surroundings

Restaurants

4 restaurants on site

LAYERED

Cuisine
Local • Asian • International
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Modern
Dietary options
Vegan

LUSH SALON

Cuisine
International
Ambiance
Modern

BAR HEDONIST

Cuisine
Mediterranean
Ambiance
Modern • Romantic

TIM HO WAN

Cuisine
Chinese
Open for
Lunch • Dinner
Ambiance
Family friendly

House rules

L7 WEST LAKE HANOI by LOTTE HOTELS takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

The pool closed on every first Monday of the month.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform L7 WEST LAKE HANOI by LOTTE HOTELS in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

L7 WEST LAKE HANOI by LOTTE HOTELS

Get the celebrity treatment with world-class service at L7 WEST LAKE HANOI by LOTTE HOTELS