San Palace Hotel & Rooftop

–Excellent location - show map
+33 photos
Scored 9.2
Rated superb

Staff

9.9

About this property

Comfortable Accommodations: San Palace Hotel & Rooftop in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, minibar, and free WiFi. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, spa facilities, terrace, and fitness centre. Additional amenities include a restaurant serving Vietnamese cuisine, bar, and coffee shop. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, and vegetarian. Fresh pastries, fruits, and juices enhance the morning experience. Prime Location: Located 24 km from Noi Bai International Airport, the hotel is a short walk from Ha Noi Railway Station and near attractions such as Hoan Kiem Lake and the Imperial Citadel.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.7

Breakfast info

Continental, Vegetarian, Vegan, Asian, American, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
or
2 single beds
1 double bed
1 large double bed
1 single bed
and
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
2 single beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Bhuvan
United Arab Emirates United Arab Emirates
“The staff was fantastic and very lovely. They were greatly helpful and supported us with transport recommendations for our continued journey in vietnam. The room was small but lovely as well.”
Michelle
South Africa South Africa
“Everything was great. The staff were very friendly and helpful and went the extra mile from the get go. Location is very central.”
Barry
Ireland Ireland
“All I can say is I have stayed at many hotels around the world and have never received customer service like this before. Luna at the front desk couldn't have been more helpful! The hotel itself is cosy yet my room was so nice and spacious. The...”
Merle
Australia Australia
“In the central area of town. English speaking staff made it easier for us to communicate. Clean rooms and attentive staff. The buffet breakfast was delicious with local and western food on offer. Booking tours with them was a plus as we were...”
Thomas
Australia Australia
“The staff were very welcoming and incredibly helpful. They were perfect and made the stay very enjoyable. Especially the initial receptionist with braces. The location and breakfast menu is also elite paired with elite service the bell man is very...”
Keith
Australia Australia
“There are many good hotels however it was the staff that made our stay at this hotel excellent.”
Ellie
United Kingdom United Kingdom
“Great location. Rooms were spacious and clean. Staff were so friendly and helpful. Good breakfast selection.”
Britt
Belgium Belgium
“Have you ever seen The Grand Budapest Hotel? A masterpiece of a film that tells the story of basically the most competent and funny hotel manager ever. William, the hotel manager of the San Palace Hotel, is the real life personification of this...”
Domenic
Australia Australia
“service from staff was amazing Bee, and the other new staff, i forgot their names but they were all exceptional”
Trevor
United Kingdom United Kingdom
“The staff were amazing they, couldn't have been more helpful. good, spacious comfy room. great location in the old quarter.”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant #1
  • Cuisine
    Vietnamese
  • Ambiance
    Family friendly

House rules

San Palace Hotel & Rooftop takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
7+ years
Extra bed upon request
VND 450,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please inform San Palace Hotel & Rooftop in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).