- Hotel provides to all in-house guests complimentary shuttle drop-off service from hotel to famous attractions in Ho Chi Minh City on various timings. Kindly note the shuttle service capacity is limited therefore advance reservation is required

- The name on the credit card used for the booking should correspond to the guest staying at the property.

- For bookings that require prepayment before arrival date, we kindly request that you present the same credit card used for the prepayment upon check-in.

- For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card or contact us for online payment link.

***These requirements to ensure the utmost security for payment transaction.***

- Guest will be required to pay room deposit upon check-in covering the entire stay as well as incidental deposit to cover miscellaneous expense. Any unexpended amount will be refunded at check-out.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Es necesario realizar el pago antes de la llegada a través de transferencia bancaria. El alojamiento se pondrá en contacto contigo después de reservar para darte las instrucciones.