Sheraton Hai Phong
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Property highlights
- BreakfastExcellent breakfast
- ParkingFree parking, Private parking, On-site parking, Parking garage
- WellnessSpa, Hot tub/Jacuzzi, Massage, Sauna
- ViewsCity view, View
- Free WifiInternet
Facilities
- Indoor swimming pool
- Free Wifi
- Airport shuttle (free)
- Spa
Reviews
Guests who stayed here loved:
- Choon
Malaysia“The environment and service are worth more than 5stars The hospitality and cleaniness are good and non to complaint” - Van
Vietnam“Clean, perfect management from western manager team” 
Huy Vietnam“- Bed is crazy comfort - Bathroom is crazy large - Unique, comfortable bathrobe - City view is good”
chana Vietnam“The staff are generally kind and helpful, room is clean and services variety is good. I also did feel personal touch in the experience. The bed is super comfy”- Maggie
Australia“This hotel is amazing and the staff is friendly and helpful. The hotel offered us complimentary laundry, free dinner buffet which was a bonus. I would highly recommend this...” - Michelle
Netherlands“The room was great, big, clean and a really good bed! The staff was more than great, the food was amazing. They even gif us a free late check out. Everything was beyond...” - Mylinh
United Kingdom“The room was so spacious alongside with the bathroom. Everyone was so welcoming throughout the stay, and it’s a good location to be in” 
Joshua United Kingdom“The hotel was clean all the facilities were available and the staff were very friendly. Great value for money.”- Quynh Australia“Excellent customer service. Fantastic room cleanliness and bedding. Warm welcome from staffs.”
Elsasiew
Singapore“Room is big and clean. Staff friendly and helpful. Nice buffet breakfast.”
Sustainability
Green Key (FEE)
Food & Drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Area info
Property Description
Elegant Accommodations: Sheraton Hai Phong in Hai Phong offers a 5-star experience with spa facilities, a swimming pool with a view, sauna, fitness center, restaurant, bar, indoor pool, and free WiFi. Comfortable Amenities:...
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Check-inFrom 3:00 PMGuests are required to show a photo ID and credit card at check-in.You need to let the property know what time you'll be arriving in advance.Check-outUntil 12:00 PMCancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.Refundable damage depositA damage deposit of VND 3,000,000 is required on arrival. That's about $113. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.Accepted payment methods
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Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years Extra bed by requestVND 1,270,500 per person, per night Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
There's no capacity for cribs at this property.
The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sheraton Hai Phong of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A damage deposit of VND 3,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
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If you want to request something specific, you can do that after you select your rate.
After you book, we'll provide details so you can contact the property directly.
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