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About this property
Set 1 km from the banks of the Umgeni River, The Riverside Hotel offers air-conditioned rooms, an outdoor pool and a range of beauty treatments at its wellness centre. Gateway Shopping Centre is 11 km away.
All rooms have luxurious bedding and furnishings. Each one has satellite TV, air conditioning and a small kitchenette fitted with basic appliances. Riverside Hotel offers semi-self catering facilities.
The outdoor pool area is built among natural rocks and tropical trees. Guests can enjoy a variety of beers and cocktails from the Cyril's bar.
Riverside Grill serves a blend of South African and European cuisines in a smart-casual atmosphere. Riverside Grill Bar features light snacks and tropical drinks.
The Riverside Hotel is a 20-minute drive away from Pavilion Mall. Durban Country Club is 2 km away, while King Shaka International Airport is 27 km from the property.
500kVA Generator on site ensures an uninterrupted power supply to our hotel complex and Business Centre.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
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Guest reviews
Categories:
Staff
8.9
Facilities
8.5
Cleanliness
8.7
Comfort
8.7
Value for money
8.5
Location
9.0
Free WiFi
8.4
Select topics to read reviews:
Guests who stayed here loved
Nombedesho
South Africa
“Location and tranquility.
Live performance and good energy of customers in the restaurant”
Lerato
South Africa
“"breakfast", "supper", "clean rooms" and "amazing chilling spots"”
M
Moeen
South Africa
“The Restaurant Manager , Manny such a humble soul ,, knows exactly how to make you feel at home , infact all of the hotel staff were great, breakfast, the rooms , the spa , the hospitality i would recommend to anybody”
J
Joe
South Africa
“1.buffet
2. Bathroom was tidy
3. Comfortability
4. Ambience”
Dean
Ireland
“From the moment we arrived we were so well looked after. From the front desk staff to the restaurant to the bar to the housekeeping. Everyone of the staff were amazingly friendly. Smisso, Sethu, Manny, Johnathan, Cyrll, we didn't have one moment...”
Magwaza
South Africa
“I liked the room service and comfortable bed and pillows.”
N
Nomkhosi
South Africa
“The food was fresh and chicken strips at the breakfast was very delicious”
V
Veena
South Africa
“The service and kindness
The breakfast
The daily weather report stood out - excellent”
K
Kva
South Africa
“The rooms have recently been upgraded and has a clean and light feel. The bed was super comfortable. The entire experience was most enjoyable”
M
Mpho
South Africa
“We had a great stay, the staff is very friendly and we enjoyed the breakfast. It was clean and beautiful”
Hotel surroundings
Restaurants
2 restaurants on site
Riverside Cafe
Cuisine
International • Grill/BBQ • South African
Ambiance
Traditional
Hops Restaurant & Bar
Cuisine
Grill/BBQ
House rules
The Riverside Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
BankcardCash
Parties
Parties/events are not allowed
The fine print
Need-to-know information for guests at this property
Please note the hotel offers wireless internet throughout - the first 400MB per day is free.
Please note: Guests are required to fill in a credit card authorization form, provide a copy of photo ID and a copy of the credit card within 48 hours of making a reservation. The credit card authorization must be filled in and returned to the Hotel. If guests decline to fill in a credit card authorization, a bank transfer or EFT is also acceptable within 48 hours of making a reservation.
Please note, should you opt to pre-pay by credit card, the credit card produced on check in, must match the one used to guarantee the booking.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Riverside Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
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