Sheraton Hotels in Astoria

The location was great, the staff was great.

Everything and closed to a lot of restaurants

I stayed in this hotel for 7 nights and it was amazing! First night wasnt as good, i came to checkin on late night. Staff wasnt very friendly, but also not unfriendly, just like neutral. Booking went without problem.  I booked this hotel for amazing view with booking.com on club floor. I got what i ordered, but view was bad. There was tall building that blocked my view. Room was pretty noisy. But next morning, I Kindly asked if its possible to get better view. It was possible so I was asked to leave my room by 12 PM and keep my luggage on lobby, let in 2-3 hours. I left room, kept stuff there and went out. When I returned, i was waiting only for like 10 minutes for my room. She gave me card and when I saw it, it was absolutely amazing! It was so big upgrade! I got maybe one of the best views, on the 19th floor and also bathtub instead of shower. This room is also less noisy because there are no high buildings around so noise "spread" more. It was amazing room, thanks! This hotel was pretty expensive for me, i am from pretty poor country so I really wanted to enjoy it to the maximum. Lounge was good, cold beverages for whole day were good when it was so hot outside. Rooftop is amazing and views are breathtaking. I dont know who was on that shift, I forgot name, but this kind woman should get something for her amazing behaviour! Morning shift (+- to 4 PM) on the 2nd of July. Thank you very much! Security guy on lobby is also very kind and always smile! Cleaner was also kind and precious. Cleaning is every day. I love it! Everything worked in my both old and new room. Checkout was fast I will come back if I visit NY again. I Wonder if people who say view was bad tried to ask for new room. I did it and got everything I wanted!

Perfect localization, too easy to go to anywhere, like 2min by walk from Port Authority. Elevator is too fast!

Very nice hotel, great views , spacious rooms, nice swimming pool, very good location ,and very friendly staff

The lady at the desk is always nice.

The 2 gentlemen in reception when arriving at midnight were outstanding and helpful

I initially booked this hotel from another app, using some bonus points, and because I had such a comfy room, I extended through booking for another night. Great location, clean room, comfy bed, quick and reliable wifi. I would like to praise Jain ( or Jan don't remember the spelling now ) from the front desk, for going above and beyond especially for allowing me to stay at the same room when I decided to extend my stay ( although another guy had told me no the previous night ) and also for letting me have a late checkout for free until 14.00 I also had the Empire state building room view, which was an amazing way of waking up.

Good location. Great comfort.

It's in a nice location in Brooklyn and it's not super expensive